Carola Reinfeld ♥

Venezolana en tiempos de Cadivi, Simadi y ya después perdí la cuenta. Reclamos, ¡bastantes! aquí solo me quejo • Margarita / Bogotá

[Carola Reinfeld ♥ @Creinfeld]

I’ve been requesting that my case be escalated to a supervisor or the Customer Relations/Executive Office department in @ups My 50lbs package is still missing and you could have done something about but decided not to

[Carola Reinfeld ♥ @Creinfeld]

It’s been a month and no customer service had helped me to find my package! I asked for an investigation and @ups just ignores me!

[Carola Reinfeld ♥ @Creinfeld]

No response, no responsibility, any actions, nothing from @UPS

[Carola Reinfeld ♥ @Creinfeld]

No response, no responsibility, any actions, nothing from @ups to solve my case properly

[Carola Reinfeld ♥ @Creinfeld]

Unbelievable @ups ignoring and doing nothing when a customer is asking them to be responsible and to investigate the location of my package

[Carola Reinfeld ♥ @Creinfeld]

Waiting for a serious, responsible response from @ups about my claim

[Carola Reinfeld ♥ @Creinfeld]

Unbelievable @ups ignoring and doing nothing when a customer is asking them to be responsible and to investigate the location of my package

[Carola Reinfeld ♥ @Creinfeld]

Unbelievable @ups ignoring and doing NOTHING when a customer is asking them to be responsible and to investigate the location of my package

[Carola Reinfeld ♥ @Creinfeld]

Waiting for a serious, responsible response from @ups about my claim

[Carola Reinfeld ♥ @Creinfeld]

Still Waiting for a serious, responsible response from @ups about my claim

[Carola Reinfeld ♥ @Creinfeld]

Waiting for a serious, responsible response from @ups about my claim

[Carola Reinfeld ♥ @Creinfeld]

I request @ups that my case be escalated to a supervisor or the Customer Relations/Executive Office department.

[Carola Reinfeld ♥ @Creinfeld]

Waiting for @ups to start an investigation regarding my case, I won’t stop! Want my package back, it’s been 3 weeks now, shame on you

[Carola Reinfeld ♥ @Creinfeld]

I request @ups that the case be escalated to a supervisor or the Customer Relations/Executive Office department.

[Carola Reinfeld ♥ @Creinfeld]

The contect on my package is very important and invaluable for me and my family, I just want them to try and investigate but @ups doesn't even answer me...

[Carola Reinfeld ♥ @Creinfeld]

On june 24 I was expecting my 50lbs box to arrive to an international courier in Miami from Charlotte by @UPS. Apparently, the driver misdelivered the package in a wrong address (an Amazon Facility), the thing is my courier went there to search and recover my package

[Carola Reinfeld ♥ @Creinfeld]

The courier introduced a claim but all UPS did was saying my package was "lost", not even moving a finger to find out or talk to the driver, start an investigation or take responsability because I don't want a refund.

[Carola Reinfeld ♥ @Creinfeld]

Tons of DM’s, no one in @ups can respond to my request

[Carola Reinfeld ♥ @Creinfeld]

3 weeks from the day @ups driver supposedly misdelivered my 50lbs package, still waiting for them TO DO SOMETHING