@PeterNdegwa_ since 3rd of May, @SafaricomPLC hasn't provided services. Even after a series of reminders and sharing of my personal data. 3 months down the line... @CA_Kenya
@Safaricom_Care@SafaricomPLC@PeterNdegwa_ Dear SFC, where is my tracking / ticket number on my request on the internet?
Its been a Month plus without proper response.
A ticket holds someone responsible for SLA and service provided.
Does a Month plus feature in your SLA?
So been trying to get help with @SafaricomPLC on the home Fibre packave for a month plus...
Today I walk in to an @AIRTEL_KE sublet space in garden city and inquire about their services... surprising the same day I receive a call from CC and an agent is already dispatched.....
@AIRTEL_KE@SafaricomPLC However,
Kuna savannah internet... giving @SafaricomPLC sleepless nights with 100 Mbps at 2k. Ndo wameland area... honestly, due to their delay and my urgency in work, hawa wawili wanakula bahati. If i was to rank, I def know @SafaricomPLC would rank number 3 among yhe other 2
I am getting tired of holding responses and zero DM Responses from @SafaricomPLC .
Hey @AIRTEL_KE share with me your home internet package and how soon I get it.
@moneyacademyKE@SafaricomPLC is just a management service provider...
Been waiting for their internet for over a month with nothing to show for effort.
Cable iko kwa nyumba, router ndo sina for an account.
Mara waiting for approval for region bla bla bla...
Mara the team will get intouch.
@CA_Kenya The stations below are clearly running a con targeting mashinani people
Mbuyu
Mwasky
Vidtribe
Zeze TV
See screen grabs from each. How is this allowed ?