Following the ETH withdrawals resumption on September 29, Bitget ETH inflows amounted to approximately 9,674, with outflows at approximately 9,023 ETH, as of 09:00 (UTC).
This follows the resumption of BTC withdrawals across the Bitcoin and BSC networks on September 28.
Bitget has begun the phased resumption of withdrawals following the security incident identified on September 24, with BTC withdrawals on the Bitcoin network started at 08:00 UTC on September 28 as scheduled.
The resumption follows additional security work across Bitget's withdrawal infrastructure.
The vulnerability has been remediated and the incident remains contained, with no further unauthorized transfers identified following containment. User account balances remain unaffected.
Livestream tomorrow on Incident Report for Users 🎙️
We know this has been a difficult and worrying time for our community, and we want to make sure you have a space to hear directly from the team and get the latest information.
September 28, 7:30 AM (UTC)
📍 Bitget X Live & Bitget Live
Join us tomorrow with @GracyBitget and @xiejiayinBitget as we discuss the incident report, answer questions, and share the latest updates on withdrawals.
We’re committed to keeping the community informed as we work through this together.
Bitget will begin resuming withdrawals in orderly phases following the security incident identified on September 24.
The vulnerability involved in the incident has been identified and remediated.
Bitget's security and technical teams have since been conducting additional validation and security checks across the withdrawal infrastructure, while independent cybersecurity experts Mandiant and SlowMist continue to support the investigation.
The temporary withdrawal pause remains a security measure and is not related to the availability of user assets. User account balances remain unaffected, and Bitget's Protection Fund covers the financial impact of this platform-wide incident.
Withdrawals will resume in an orderly manner once these security checks are completed.
The current withdrawal resumption schedule is as follows:
> Sep 28, 8:00 (UTC): BTC (Bitcoin Network)
> Sep 29, 8:00 (UTC): ETH (Ethereum, BSC, Arbitrum, Base, Optimism)
> Sep 30, 8:00 (UTC): USDT (Ethereum, BSC, Solana, Tron)
> Oct 2, 8:00 (UTC): Other Tokens / Fiat / P2P
Our objective is to restore withdrawal services across all supported assets and networks as quickly and safely as possible.
The incident remains contained, and no further unauthorized transfers are possible. User funds are unaffected throughout this process. Trading and deposits continue to operate.
Users do not need to take any action ahead of the rollout. Withdrawal availability will be reflected directly on the Bitget platform, and users are advised to follow Bitget's official channels for updates.
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