Cryptoys Updates

Official Twitter account for @Cryptoys support and updates.

[Cryptoys Updates @CryptoysSupport]

Hello Cryptoys fam! 👋 Some of you might be running into a bit of trouble when you unbox your Cryptoys, with some of them auto-unwrapping. Our engineering team is already on it, trying to figure out what's going on. Thanks for your patience while we sort this out!

[Cryptoys Updates @CryptoysSupport]

@MaxMendesium @Cryptoys @StephSutto Hi Max! Our team is looking into this and they will follow up via email shortly.

[Cryptoys Updates @CryptoysSupport]

@OLDPAPAOZ @willweinraub @Cryptoys @OnChainStudios @myqroft @wenpoof @StephSutto Hi there! We’ve received the request and we’re looking into this. We will get back to you as soon as possible 🙏

[Cryptoys Updates @CryptoysSupport]

@ItZxVillage @willweinraub Hi there! If you have not already, please open a support ticket at [email protected] using the email address associated with your account and we’ll look into this further. Thanks!

[Cryptoys Updates @CryptoysSupport]

@OctavianNFTs @Cryptoys Hi there! This is the correct answer ^ go to Backpack, then sign into your account.

[Cryptoys Updates @CryptoysSupport]

Our team recently found an issue with Twitter login. As a result, Twitter login is temporarily disabled, but don't worry, you can still access your Cryptoys account using the email associated with your Twitter account. Trouble logging in? Contact [email protected] for help.

[Cryptoys Updates @CryptoysSupport]

@hirenvpatel @Cryptoys Hi there! Our team did send out a few emails regarding crypto balances this week. Before responding to the email, please make sure it came from [email protected].

[Cryptoys Updates @CryptoysSupport]

@NovaJadeCos @Cryptoys @StephSutto @wenpoof Hi there! This is a known issue which we are actively working on resolving. We’ll provide an update as soon as possible!

[Cryptoys Updates @CryptoysSupport]

We are experiencing an issue with payments (Crypto and Credit Card) and Crypto deposits. Our team is currently investigating and we will provide an update as soon as possible.

[Cryptoys Updates @CryptoysSupport]

Our team is still investigating the root cause of what triggered these emails, but we believe that they might be delayed notifications from past purchases.

We apologize for any inconvenience - please contact us at [email protected] for any questions. 2/2

[Cryptoys Updates @CryptoysSupport]

If you received one or multiple emails regarding a Cryptoys purchase over the past weekend, please disregard these notifications. Your account is safe and there is no indication that someone else fraudulently gained access to your account in order to purchase Cryptoys Cubes. 1/2

[Cryptoys Updates @CryptoysSupport]

We have confirmed that this issue has now been fixed. Make sure to get your Wave 1 MoTU cubes while the drop is still open 🌀

[Cryptoys Updates @CryptoysSupport]

We are currently experiencing some issues processing card payments. We will provide an update shortly! 🙏

[Cryptoys Updates @CryptoysSupport]

We are currently experiencing some issues processing card payments. We will provide an update shortly! 🙏

[Cryptoys Updates @CryptoysSupport]

https://t.co/1ilOajtC5q is back online - we appreciate your patience!

[Cryptoys Updates @CryptoysSupport]

🚨 We are experiencing a technical issue with Amazon Web Services which is preventing https://t.co/pvDBslvO1u from loading for some users. AWS has acknowledged the issue, and we will provide updates as a solution is implemented. Thank you for your patience!

[Cryptoys Updates @CryptoysSupport]

GM!⚡️ We are aware of an account signup issue related to date of birth. Our team is actively working on resolving this, but in the meanwhile, you can contact us using our support website https://t.co/iYAgjpXtTu and we can help you get your account up and running.