Customer Success Support//Doordash

[Customer Success Support//Doordash @Cs_door_dash]

@86TheMandates Hi @86TheMandates, please follow back and reach out via DM. I'll do my best to assist.

[Nope! @86TheMandates]

@MrFun2580 @DoorDash Yes. I used doordash 2 times this year. Couple months ago, they charged me 9.99 for "I have no clue" Went to my bank, changed my debit card.. THEY JUST DID IT AGAIN, on my new card. @Doordash, what is YOUR number so I can get my money refunded, you freaking thieves!

[Customer Success Support//Doordash @Cs_door_dash]

@Daechelle_ Hi @Daechelle_, please follow back and reach out via DM. I'll do my best to assist.

[dae.xxi🥀 @Daechelle_]

🤮🤮🤮🤮🤮 this is ridiculous and disgusting behavior @DoorDash @DoorDash_Help

[Customer Success Support//Doordash @Cs_door_dash]

@Daechelle_ Hi @Daechelle_, please follow back and reach out via DM. I'll do my best to assist.

[dae.xxi🥀 @Daechelle_]

@DoorDash @DoorDash_Help there’s a whole dirty ass napkin in my food and you can’t refund me for it? So ridiculous and DISGUSTING

[Customer Success Support//Doordash @Cs_door_dash]

@NickAmatangelo Hi @NickAmatangelo, please follow back and reach out via DM. I'll do my best to assist.

[Customer Success Support//Doordash @Cs_door_dash]

@Jordan00613 Hi @Jordan00613, please follow back and reach out via DM. I'll do my best to assist.

[Jordan @Jordan00613]

@DoorDash I’ve been trying to get back $140 from you guys since late July!!! It got refunded back to DoorDash not my account!!! My money would be nice right now since we are barely able to get groceries these days!!! @DoorDash_Help @DoorDash

[Customer Success Support//Doordash @Cs_door_dash]

@Teramis Hi @Teramis, please follow back and reach out via DM. I'll do my best to assist.

[Deborah Teramis Christian 🇺🇦 🌈 🚀 🎲 🪖 @Teramis]

@DoorDash_Help my dinner order was for entree that came with fries and one (required) side. I got the side and the entree, but no fries. BUT there's no way to specify this snafu on your website 'help' form. How do I get refunded for the part of my dinner that didn't show up?

[Customer Success Support//Doordash @Cs_door_dash]

@KathRadz222 Hi there, @KathRadz222
I’m so sorry to see this. So that I can look into this for you, can you DM us the following please:

1) Your email address
2) Your full name
3) Your reachable WhatsApp number

Many thanks

[KathRadz22 @KathRadz222]

@DoorDash_Help @LGuipre Your agents are dismissive and don’t listen to the consumer. We are who enables you to have a job. There orders in a row were made wrong and no refund? Disgusting!

[Customer Success Support//Doordash @Cs_door_dash]

@KathRadz222 Hi @KathRadz222, please follow back and reach out via DM. I'll do my best to assist.

[KathRadz22 @KathRadz222]

@DoorDash_Help Why should the customer have to pay for food that is made wrong? Why should a customer have to pay for food that is a half an hour late because the driver was incompetent? Why should we have to pay for orders that are missing items? Your “support” is terrible and dismissive!!

[Customer Success Support//Doordash @Cs_door_dash]

@EngineerAndMom Hi @EngineerAndMom, please follow back and reach out via DM. I'll do my best to assist.

[Sonia Brown @EngineerAndMom]

why is it impossible to get help from @DoorDash_Help @DoorDash from their website or app. i'm beyond frustrated.

[Customer Success Support//Doordash @Cs_door_dash]

@ClipperfanKyle Hi @ClipperfanKyle, please follow back and reach out via DM. I'll do my best to assist.

[yazzy ( RED SOX ) 15-21 @BRSoxBeliever]

@DoorDash_Help I tried to contact you last night. The person who brought me my food wasn’t the person in the picture and needed me to type in the code on their phone . Not safe at all and shouldn’t need to touch there phone I don’t know where it’s been. Figure it out