Claire H

A Virgo ♍️ and perfectionist that has a love for the 80's, potatoes and an addiction to Diet Coke!!

[Claire H @Cuddlebug1982]

@O2 I have been trying to upgrade my phone, multiple times, everyday for over a week now. However your website keeps crashing . I have tried on several different devices and it’s still not working. What’s going on..??!!??

[Claire H @Cuddlebug1982]

@REISS Brilliant, thank you for your prompt response…Does that include retuning to a Next store too..??

[Claire H @Cuddlebug1982]

@REISS Hi..!! 👋🏻 My order was delayed and I’m just wondering what your refund policy is please..?? Is it 28 days from receiving the order or from the day the purchase was made.?

[Claire H @Cuddlebug1982]

@StarbucksUK is it true your nut blend milk has been discontinued..?? 😔

[Claire H @Cuddlebug1982]

@Hermesparcels can you please explain why there was no attempt to deliver my @ASOS orders to the requested inpost locker and instead were returned to sender..????!!!!????

[Claire H @Cuddlebug1982]

@O2 I placed an order on 26th Feb for an Apple Watch - advertised with next working day delivery....Nearly 10 days later it has not arrived and despite numerous enquiries I’m getting nowhere with resolving this. Who can I speak to to take this further than I already have....?

[Claire H @Cuddlebug1982]

@johnlewishelp Zanussi fridge bought in July 2020. Odd paintwork in the bottom corner, almost chalky in texture (like dry paint texture) that’s peeling off revealing rust. Where do I stand regarding this please..?? This is my 2nd white good this year from JL that has been faulty.

[Claire H @Cuddlebug1982]

@hm_custserv random question - can I return two orders via post in the same parcel/bag..?? I have the returns forms for each. Thank you ☺️

[Claire H @Cuddlebug1982]

@edfcustomers Hi Sean, I appreciate your prompt response. I shall send the details via DM now. Many thanks

[Claire H @Cuddlebug1982]

@edfcustomers I hope you can help - our smart meter has been like this all day. The cost screen appears to be incorrect, we average £3.50 a day, plus there is a - next to the £ sign. Noticed about 2.30pm & it’s not changed from this number. Please help..!! Thanks 🙏🏻

[Claire H @Cuddlebug1982]

@SouthernRailUK Thank you for your prompt response Hannah..!! 😊 Still here, sat in darkness without power but as long as the person on the tracks is ok 🤞🏻

[Claire H @Cuddlebug1982]

@SouthernRailUK Due to the trespasser, I am currently stuck on the 19.02 Clapham to Cheam. Not moved for over an hour. I paid for the journey using my credit card contactless. When I submit my delay repay later, what option do I select as it’s not TFL contactless. Thanks.

[Claire H @Cuddlebug1982]

@ASOS_HeretoHelp Sure, I will send a DM, thank you for your assistance...😊

[Claire H @Cuddlebug1982]

@ASOS_HeretoHelp Good evening, could you please confirm if your change of return policy to 90 days is still valid.? Many thanks..

[Claire H @Cuddlebug1982]

@SW_Help what is the “operational incident” that has meant the 11.07 from Ewell West will no longer call at Vauxhall..!!!!

[Claire H @Cuddlebug1982]

@SW_Help how much longer will Ewell West car park be used for storing machinery & building materials.?? They are now taking up over 50% of the car park..!! Without parking in the surrounding areas what are us commuters that have to be in town for work meant to do..??!!??

[Claire H @Cuddlebug1982]

@SW_Help why has almost 50% of Ewell West car park been closed to store machinery and building materials.? There appears to be no workmen on site, so why.? I have been unable to park today to commute to work as there is no parking in the surrounding areas. I’m now late for work.

[Claire H @Cuddlebug1982]

@hm_custserv Thank you very much for responding. That’s a weight off my shoulders 😊

[Claire H @Cuddlebug1982]

@hm_custserv Hi,I returned a Giambattista Valli item on 21/12 via Hermes whilst it was within the 2 week return period,I’ve just checked the tracking which states it was received by H&M on 27/12 which now means it’s past 14day refund policy. Will I still be refunded..??Thanks 🙏🏻