@paulstalker84 Hi Paul, I have tried to reinstate this for you but it is asking for card details to be resubmitted, would you please be able to do this via your customer account? Kind Regards, Cure & Simple
@dcastroh23 Hi Daniel! Sorry to hear that you want to cancel and sincere apologies you have not been able to reach us. We are facing some ongoing IT issues currently which is affecting our communication platforms. I can advise you that your subscription has now been cancelled.
@paulstalker84 Hi Paul! I've had a look into your account and can see that the subscription has been cancelled, would you like us to reinstate this for you? Please be aware we currently have 0 live stock of any Pancetta style currently.
@StephenHughes72 Hi there, looking into your account I can see that this has been placed on hold. The last transaction we have on record was January. Kind Regards, Cure & Simple
@Nicovid I'm so sorry that the refund has not yet arrived with you, I will chase this up again today for you. Thanks for letting us know bacon has now been delivered, not sure why it was the wrong address I will look into this for you. Best Regards, Cure & Simple
@Nicovid Hello, we did send this out last week so I'm unsure why this hasn't arrived with you. Sincere apologies you have not yet received your refund I will chase this up for you.
@Nicovid Many thanks for this, I will arrange for replacement packs to be sent and will get the duplicate charge refunded to you. Best Regards, Cure & Simple
@Nicovid is there an email address we could take please? I have tried searching via your name and could not find your details unfortunately. Kind Regards, C&S
@Nicovid Sincere apologies, we don't seem to have any record of your emails due to an ongoing IT issue that we are working on resolving. Could I please take a full name in order to look into this further for you? Best Regards, Cure & Simple
@TomCHayward I'm ever so sorry that you had no reply, we do seem to be having some IT issues currently! The gift cards aren't currently available unfortunately, we are working on bringing these back in the near future but currently have no confirmed date.
@burgonjames Hi James! Ever so sorry that your account had not been closed. We seem to be having issues with our emails currently and are working on getting this fixed. I can confirm your account has now been closed and payment details have been removed. We wish you all the best.
@TomCHayward Hi Tom, we are indeed! Had you emailed the hello@cureandsimple email address? I can't seem to find any communications from yourself unfortunately.
2022 is almost upon us. Whatever the challenges that lie ahead in the coming weeks and months, our position today is incomparably better than last year.
Make it your New Yearβs resolution to get your jabs and do something that will make 2022 a happy New Year for us all.
Do you know where your turkey is coming from? All our turkeys have been reared on a farm less than half an hour from Cure & Simple HQ, fed on grain grown on the same farm and with plenty of space to roam around
#turkeys#christmas#freerange
Cure & Simple Whole Clumber Honey Glazed Hams (available in whole, half and quarter) Order from https://t.co/hLgnkFaYaf for delivery to your door on Wednesday 22nd December.
British, high welfare and delicious...