@pensionsdaz store agents are technically trained computer technicians Darren. if your laptop is faulty it requires sending away to the currys newark repair centre or you seek a 3rd party for repair. there is no alternative
@dizzybluestone you obviously havent looked very hard on the website and decided it easier to complain. the phone number is there 0344 561 0000 + live chat service
@castlesrus1 if its still under warranty. its the manufacturers responsibility to arrange an engineer visit..fault confirmation needs verifying before exchange to be arranged. what was the reason for declined repair?
@Heykittygirrrl you dont have the right to demand a product just be exchanged. there needs to be certain criteria to be eligible for exchange. i.e 3 mechanical faults
@Cilvrnum they are 2 seperate payment methods janet. 1 is a continuous card payment cc if your card expired a automatic letter is sent to you to inform to notify currys about changing your card details. your agreement was paid via cc not dd