Customer Relations//Hub

1,636 Following. 76k Follower's.

[Customer Relations//Hub @CustomerH71538]

Hello, thank you for bringing this to our attention. My name is Lauren, and I’ll be happy to assist you. Kindly follow our page so we can reach out via direct message and assist you promptly. 🌹

[Customer Relations//Hub @CustomerH71538]

Hello, thank you for bringing this to our attention. My name is Lauren, and I’ll be happy to assist you. Kindly follow our page so we can reach out via direct message and assist you promptly. 🌹

[Rachel Lucy Day @RascalEnts]

Be careful using @superdrug own brand blow dry lotion. I only used a little - as directed. But when applying heat the brush became so trapped in my hair I had to physically cut it out. See photo to see how much hair I lost 😔 So BEWARE! I will never buy this product again!

[Customer Relations//Hub @CustomerH71538]

Hello, thank you for bringing this to our attention. My name is Lauren, and I’ll be happy to assist you. Kindly follow our page so we can reach out via direct message and assist you promptly. 🌹

[Fiona R @F1ona]

@Lido_key_drive @superdrug My Evri guy who delivers is great. But it seems to be lost in transit. Luckily superdrug have reissued the order foc. I think I am lucky with my delivery man, I hear all sorts of horror stories. Maybe I order too much & he just knows 😂

[AJ @shoegal1927]

@superdrug Contacted #Superdrug chat. Couldn't have gone worse. The guy insisted that the 2 prong plug was compatible w/UK plug sockets including bathroom ones? Bollox. In 🏨 bathrooms perhaps for shavers. But in the UK we don't have plug sockets in bathrooms. Back n forth over this A LOT.

[Customer Relations//Hub @CustomerH71538]

Hi AJ, we’re really sorry to hear about your experience — that’s not the level of service we aim to provide.
Could you please follow us back and send us a DM with more details so we can look into this properly and assist further? We’d like to get this sorted.🌹

[AJ @shoegal1927]

@superdrug Contacted #Superdrug chat. Couldn't have gone worse. The guy insisted that the 2 prong plug was compatible w/UK plug sockets including bathroom ones? Bollox. In 🏨 bathrooms perhaps for shavers. But in the UK we don't have plug sockets in bathrooms. Back n forth over this A LOT.

[Customer Relations//Hub @CustomerH71538]

Hello, thank you for bringing this to our attention. My name is Lauren, and I’ll be happy to assist you. Kindly follow our page so we can reach out via direct message and assist you promptly. 🌹

[AJ @shoegal1927]

@SuperdrugHel not updated recently sort it out! @superdrug British store, sell goods w/British plugs! Or at least include adaptor details required w/product listing! Also stop adding bundles to 🛒? Talk abt presumptuous! Why would i need TWO MORE toothbrushes when purchasing ONE!

[Customer Relations//Hub @CustomerH71538]

Hi Chloe, we’re so sorry to see this and hear about your experience 😔 This isn’t the service we aim to provide.
Please follow us back and DM us your contact details, store location & appointment date so we can look into this urgently. 💙

[Customer Relations//Hub @CustomerH71538]

Hello, thank you for bringing this to our attention. My name is Lauren, and I’ll be happy to assist you. Kindly follow our page so we can reach out via direct message and assist you promptly. 🌹

[M🫀🫶 @jolikaa_]

@superdrug disappointed!
My package is fine but my product is not.

[Customer Relations//Hub @CustomerH71538]

Hello, thank you for bringing this to our attention. My name is Lauren, and I’ll be happy to assist you. Kindly follow our page so we can reach out via direct message and assist you promptly. 🌹

[RB @Sworrubdrahcir]

@superdrug My wife’s Health & Beauty rewards card - held for some years - seems to have been registered to someone else, all the rewards accrued have been lost. Helpline won’t do anything about it as they say the card is now held by someone else. Please check your cards.

[Customer Relations//Hub @CustomerH71538]

Hello, thank you for bringing this to our attention. My name is Lauren, and I’ll be happy to assist you. Kindly follow our page so we can reach out via direct message and assist you promptly. 🌹

[Caz @TartanLuna]

Dear @EvriDeliveryCom how does it take more than 2 weeks for a @superdrug parcel to still not arrive and then after contacting the retailer, the replacement parcel that was meant to be next day delivery still not arrive? Why do companies use the worst company in the UK?