Customer Labs

The days of marketing on gut and intuition are over. Aggregate massive amounts of customer data, automated segmentation, automated lead profiling.

[Customer Labs @CustomerLabs]

Says @forrester, "on avg consumers use 25 mobile apps/mo & spend 44 hrs per mo w phone." @Aspenware builds apps connecting people to people.

[Customer Labs @CustomerLabs]

What if Aspenware were flat? http://t.co/KdkkPRtf6t A website created using Designmodo Flat UI framework.

[Customer Labs @CustomerLabs]

Create quality customer connections, engage them with experiential value, and leverage influencers. #mtntrvl #productvalidation

[Customer Labs @CustomerLabs]

Rob Torres of Google Travel confirming that customer data insight will be critical in the next 2-3 years. User experience matters. #mtntrvl

[Customer Labs @CustomerLabs]

We're at the Mountain Travel Symposium in Aspen learning more & validating CustomerLabs principles! #mtntrvl -Rob

[Customer Labs @CustomerLabs]

@Evanish agreed. Surveys are only a part. We're trying to make decisions based on data and science. Is qualitative the only answer?

[Customer Labs @CustomerLabs]

@jcmoorman23 always liked your uxmag article on Kano and then you put out a one on personas! Can I show you something we are working on?

[Customer Labs @CustomerLabs]

@Evanish can I get your thoughts on our product that makes feature selection easier? Part of it uses analytics data like @KISSmetrics

[Customer Labs @CustomerLabs]

@cagan I read your post on inconvenient truth. Can I get your feedback on a related product we are working on?

[Customer Labs @CustomerLabs]

Big news for Customer Labs! We are currently testing a version that runs independently from SalesForce. Complete with a contact importer!

[Customer Labs @CustomerLabs]

Can you help me #validateThisHypothesis? Product Managers can gain valuable insights by segmenting their customers based on personality type

[Customer Labs @CustomerLabs]

#smroi paraphrasing Nichole Kelly "NPS coming back big, perfect for social measurement." #customerlabs agrees! We baked it in, and Kano too.

[Customer Labs @CustomerLabs]

#sxswi Todd Morris of #catalina "Use the [customer] data, the data doesn't lie." #customerlabs

[Customer Labs @CustomerLabs]

http://t.co/31TVKQjvjt Death By Demographics panel. Behaviors are more important than demographics--a key point behind @customerlabs

[Customer Labs @CustomerLabs]

Day 4 of #sxswi begins!

[Customer Labs @CustomerLabs]

After chatting with Damon at SurveyMonkey, sounds like another ideal connection opportunity between our apps.

[Customer Labs @CustomerLabs]

Spoke with @jacks_whitli, great guy and solid product. Looking forward to testing its connectivity to Customer Labs #whitli

[Customer Labs @CustomerLabs]

@rachelgarb and @helenaroeber gave a mind-blowing talk today at #sxswi. If you are in UX, seek their #Android #design principles.

[Richard Pedersen @richpedersen]

Great conversation with steven blank about customer development at sxsw. Concluded that tech folks can be taught to reach out to customers.

[Richard Pedersen @richpedersen]

Kevin, creator of wufoo and now at surveymonkey, "developers that do customer support build better software"