Customer Service

[Customer Service @CustomerSe99730]

@PhilCookson @PhilCookson
Our sincerest apologies for the challenge encountered, kindly followback and share your concern via DM for quick response. -TA

[Customer Service @CustomerSe99730]

Hello there,we do apologies for the bad experience encountered.kindly send us a private message for quick assistance Thank you. -Au

[Customer Service @CustomerSe99730]

We're sorry this has been your experience. It's not what we aim for! Followback and Send us a DM and we'd be happy to help out. -Qt

[Deb Kasmar @debkasmar]

What have you done @Ticketek_AU ?

[Deb Kasmar @debkasmar]

What have you done @Ticketek_AU ?

[Customer Service @CustomerSe99730]

@banethor @banethor
Hello there,we do apologies for the bad experience encountered.kindly send us a private message for quick assistance.Thank you. -^Ty

[Customer Service @CustomerSe99730]

We do apologies for the bad experience encountered,kindly send us a private message for quick assistance Thank you. -At

[Banethor @banethor]

@Ticketek_AU Due to a concert venue change, my tickets were reissued, but you've now put the pair of tickets in entirely separate sections! There is no phone assistance available and no reply via the website since 22 Dec. What kind of cust service is this??

[Banethor @banethor]

@Ticketek_AU Due to a concert venue change, my tickets were reissued, but you've now put the pair of tickets in entirely separate sections! There is no phone assistance available and no reply via the website since 22 Dec. What kind of cust service is this??

[Customer Service @CustomerSe99730]

I've sent you a DM kindly check -Cs

[L.e.a.n.n.e. @LeanneKBailey]

@CustomerSe99730 I have.

Maybe you can pay me before you pay those 94,000 fans in Melbourne???

[Steven @Steventurtle_84]

@MCG what happens if there is a result today what happens to people who has purchased day 3 and day 4 tickets… does @Ticketek_AU refund people who has brought tickets

[Customer Service @CustomerSe99730]

@Steventurtle_84
Our sincerest apologies for the challenge encountered, kindly followback and share your concern via DM for quick response. ^-Cs.

[Steven @Steventurtle_84]

@MCG what happens if there is a result today what happens to people who has purchased day 3 and day 4 tickets… does @Ticketek_AU refund people who has brought tickets

[Customer Service @CustomerSe99730]

@GardinerRob @GardinerRob
Hello there,we do apologies for the bad experience encountered.kindly send us a private message for quick assistance.Thank you. -Gt

[Customer Service @CustomerSe99730]

Thank you for reaching out to us, Please followback so we can send you a direct message and help you. -Cs

[Rob Gardiner @GardinerRob]

@Ticketek_AU do you refund the entire amount, including transaction fees, etc. or just the ticket face value for the cancel days of the Boxing Day test

[Rob Gardiner @GardinerRob]

@Ticketek_AU do you refund the entire amount, including transaction fees, etc. or just the ticket face value for the cancel days of the Boxing Day test

[L.e.a.n.n.e. @LeanneKBailey]

@CustomerSe99730 I have.

Maybe you can pay me before you pay those 94,000 fans in Melbourne???

[Customer Service @CustomerSe99730]

@LeanneKBailey Kindly followback so that I can be able to send you a DM and assist you -Cs

[Customer Service @CustomerSe99730]

@PatrickPNMelb @PatrickPNMelb
Hello there,we do apologies for the bad experience encountered.kindly send us a private message for quick assistance.Thank you. -Gd

[Customer Service @CustomerSe99730]

Thank you for reaching out to us, please followback so we can send you a direct message and help you. -Cs

[Patrick McClelland @PatrickPNMelb]

Dear @Ticketek_AU to not have any human answering the phone or email today to do something as simple as change the email linked to my account is completely unacceptable. If you don't want to pay money to hire people give the job then give to another business that does.

[Patrick McClelland @PatrickPNMelb]

Dear @Ticketek_AU to not have any human answering the phone or email today to do something as simple as change the email linked to my account is completely unacceptable. If you don't want to pay money to hire people give the job then give to another business that does.

[Customer Service @CustomerSe99730]

@wretchrotted @wretchrotted
Hello there,we do apologise for the bad experience encountered.kindly send us a private message for quick assistance.Thank you

[teddy @wretchrotted]

@Ticketek_AU fix your website i want my refund