Meet Julie Posner, Associate Manager of CX Measurement and a CXE rockstar celebrating 18 years with us today! Julie partners with clients, evaluators, and auditors to deliver impactful mystery shop and audit programs while ensuring full contract compliance. Thanks for all you do!
🎳 Our remote CXE team gathered for our annual Bowling Mashup, paired with a winter gear drive for the Grassroots Crisis Intervention Center. We also celebrated Patty & Kate’s 25 years and crowned a new champ! 💙
Lise D'Andrea, President & CEO and Sydney Ciervo, Manager of Business Development & Marketing, will be attending the Airport Experience Conference 2026 in Nashville!
👉 Learn more about the conference: https://t.co/cE0UisHX5n
#AirportCX#EmployeeExperience#CustomerExperience
Everlasting customer service does not happen by accident. It is built through consistent, evolving training. CX training is not just a CX initiative. It is an EX strategy!
Happy Holidays to everyone, especially the CX professionals creating moments that matter. We help teams boost service and spark engagement so employees and customers feel valued all year. Thank you to our partners and clients! ✨❄️
#HappyHolidays#CX#EX
Great week at the ACI 2025 MarCom Conference! Thank you to everyone who joined Lise D’Andrea’s session on building lasting service excellence. Grateful to ACI-NA for an inspiring, well run event!
CXE is headed to the ACI 2025 MARCOM in Kansas City, Dec 1–4.
Our CEO Lise D’Andrea is a featured speaker!
Session: “From one and done to ongoing excellence: Evolving customer service training for lasting impact.”
If you’re attending, don’t miss it, look forward to connecting!
This Thanksgiving, we’re grateful for the teams, leaders, and partners who make meaningful customer and employee experiences possible every day!
Wishing you a warm and restful holiday from all of us at CXE. 🧡
Honoring Our Heroes🎖️
On this Veterans Day, CXE recognizes and thanks the heroes who have dedicated their lives to protecting others and defending our nation.
Your strength, sacrifice, and service continue to inspire. Thank you to all who have served. 💙❤️
CXE’s President, Lise D'Andrea, had a fantastic time at ACI World 2025 in Toronto! The event brought together airport and aviation leaders from around the globe to share insights, innovations, and strategies shaping the future of passenger experience.
Proud moment for our team! ✨
CXE has been recognized as an MSPA Elite company for the fourth consecutive year for 2026! Earning this distinction four years in a row reflects our team’s dedication to helping organizations strengthen both CX & EX.
This serves as a reminder that growth never stops — especially for those stepping into a management role.
This month, we’re celebrating the power of continuous learning — the managers who lean into learning, seek mentorship, and invest in their development.
The CXE team is excited to share that President & CEO, Lise D’Andrea, will be attending the 2025 ACI-NA/ACI World Annual General Assembly, Conference, and Exhibition in Toronto, Canada!
See you at #ACIWorld2025!
💼 Women-owned businesses make up 39% of all U.S. businesses, employ 12.9M people & generate $3.3T yearly!
This #NationalWomenOwnedSmallBusinessMonth, we’re proud to celebrate 30+ years as a woman-owned business. 🧡 #WomenInBusiness
We’re excited to share that Eileen Wirz, VP of Operations & Quality Assurance, will be attending CME 2025!
In addition to representing CXE, Eileen serves as the Vice President of MSPA Americas.
Looking forward to connecting with industry peers at this year’s event! 🌴
💡 Great customer experiences don’t happen by accident—they’re built with care, strategy & heart.
This #CXDay, we’re proud to help organizations create experiences that inspire loyalty. 💙
Shoutout to the frontline teams who make it happen every day!
October is National Learning & Development Month 🎉 At CXE, learning isn’t a box to check—it’s something we get excited about! From LinkedIn Learning paths to our fun “Lunch & Learns” (snacks + new skills 🍎💻), we make growth rewarding—with StarPoints & prizes too. 🚀
CXE’s Communication Warrior on-demand eLearning helps teams identify their communication style, navigate blockers, & more clearly connect internally & with customers
https://t.co/CltyO3VciE
#customerService#Training#Demand#customerdriven