@Resu418 Hi! Please reach out to our friends at https://t.co/rypS1y7EhH who will be more than happy to help you with any questions you have about CYBEX down under!
@ocramxela ¡Hola! Es una pena saber que ha tenido esta mala experiencia con nosotros. Nos gustaría obtener los detalles de la incidencia y su información por DM para poder dar seguimiento para poder apoyarle.
@Botshing Hey 🙂 Da es sich bei dem LUX Carry Cot um ein Produkt der Platinum Line handelt, ist bei Bestellung des LUX Carry Cot das Regenverdeck dafür automatisch in deiner Bestellung enthalten.
@EFC_Marc_ Hi Marc! The base of the Anoris T i-Size reclines, but doesn't swivel as it's a forward facing alternative to rear facing seats such as those in our Sirona range. The Anoris T is suitable from >15 months up to approx. 6 years and you can discover it at selected CYBEX 1/2
@christopher_cjl Hi Christopher, thank you for getting in touch. We are sorry to hear that you are experiencing this issue. Please can you send us a video from DM and we will be able to assist you further. Best regards, CYBEX Social Media Team
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@reda_ek this jam. Once you have the manual out, please use one hand on the lever and one hand on the bottom of the seat. Try squeezing the lever and pushing the seat towards the lie flat position. Then try to pull the lever and use both hands to push it up right. This should resolve 2/3
@reda_ek Hey Reda! We are sorry to hear that you are having issues with one of our products. In this case, the problem can be easily fixed by removing the manual from underneath the seat. Please flip the seat over and you will see the slot that has the manual, which sometimes causes 1/3