Cycle Surgery

Whoever you are, however you like to ride, we’re all united by a passion. Come to #CycleSurgery for expert advice and the world’s best cycle brands.

[Cycle Surgery @CycleSurgery]

@KentishTownLTN Good afternoon, unfortunately Cycle Surgery is no longer trading as a business so we would be unable to recycle your inner tubes. ^RG

[Cycle Surgery @CycleSurgery]

@HeartyBento Hi Zoe! Unfortunately, all of our stores have now ceased trading, apologies for any disappointment this may cause. Feel free to DM us if you have any further queries! ^RG

[Cycle Surgery @CycleSurgery]

@markbeams Hi Mark, we do apologise for this, we will investigate this internally and correspond via email. ^RG

[Cycle Surgery @CycleSurgery]

@markbeams Hi Mark! We are currently following the government guidance regarding wearing face masks. We can see that you have emailed in regarding this issue, we will be happy to discuss this with you via email. Thank you! ^RG

[Cycle Surgery @CycleSurgery]

@Incredypaul Hello Paul, we as a company are fully closing down at the end of this month so we are not re-opening our stores I am afraid! Apologies for the disappointment. ^CAH

[Cycle Surgery @CycleSurgery]

Following government advice, we will temporarily close our stores from 1pm Monday, 23rd March to ensure the health and safety of our in-store experts and customers during this time.

[Cycle Surgery @CycleSurgery]

@itsxAndrew Hi Andrew! We do apologise that the item arrived to you in this condition! Please give us an email at [email protected] and we can look into this for you! ^CAH

[Cycle Surgery @CycleSurgery]

@rossxxx Hi Ross! Apologies that you have been unable to get through to us - please can you DM us with your order number? We should then be able to provide you with some tracking details. Thanks! ^RG

[Cycle Surgery @CycleSurgery]

@abarham77 Hello Andrew, I apologise the tracking has not been working, please can you DM us and we can look further into this for you! ^CAH

[Cycle Surgery @CycleSurgery]

@KGMutualAid Thank you for contacting us. Sadly we do not have any bikes spare, we sincerely apologise for any disappointment caused. ^BH

[Cycle Surgery @CycleSurgery]

@timfoulds Hi Tim, thank you for contacting us, I apologise for the delay with your order. I have taken a look into this for you and can see this is on its way to our warehouse from one of our stores. The delivery estimate to you is between 26/06 - 29/06 I hope this helps. ^BH

[Cycle Surgery @CycleSurgery]

@SozzieAslam Thank you for confirming, we are aware of the discount error and have chased this up with our Web team to correct. I apologise for the confusion caused. I hope this helps. ^BH

[Cycle Surgery @CycleSurgery]

@SozzieAslam Good morning, thank you for contacting us. We currently have an up to 60% sale on components, clothing, and accessories. Can you confirm the product you were looking at? I will wait to hear from you. ^BH

[Cycle Surgery @CycleSurgery]

@gautamthakkar Good Morning. I have taken a look at the order for you and can confirm this should have been in the Parcel. I will contract our dispatch department to make sure the information i have is correct and i will get back to you by email with a resolution. I hope thi...

[Cycle Surgery @CycleSurgery]

@dickster0103 Hello Richard! We apologise for the delay in getting back to your email, We have now replied on our email chain with yourself to get this issue sorted! Sorry for any inconvenience. ^CAH

[Cycle Surgery @CycleSurgery]

@gautamthakkar Hi, this was dispatched yesterday with PF, if you DM us we can send you the tracking privately ^KW

[Cycle Surgery @CycleSurgery]

@DJTReal7 Hi David, please can you DM us with your order number so we can look into this for you? ^KW

[Cycle Surgery @CycleSurgery]

@gautamthakkar Hi Gautam, it looks as though your order is due to be dispatched shortly. Once this is dispatched, you will receive an automated email confirming this with the tracking. If there are any issues with this then please do get back in touch. I hope this helps! ^VH

[Cycle Surgery @CycleSurgery]

@gautamthakkar Hi Gautam, the delivery estimate for your order is between the 4th and 6th of June - if there are any delays, we will notify you via email! We hope this helps, but if you have any further queries, feel free to drop us a DM. ^RG

[Cycle Surgery @CycleSurgery]

@steve_endacott @thecargocompany We apologise you have been unable to get through to us - unfortunately, we are currently experiencing a high level of contact. Please can you DM us with your order number and email address so that we can look into this for you? ^RG

[Cycle Surgery @CycleSurgery]

@steve_endacott Good morning Steve. Apologies for the delay in getting back to you. Our colleague has responded to you via email! ^RG