To @X Corp. Legal / Trust & Safety Department, @Premium, @Safety, @Support, @Elonmusk, @Nikitabier
I am writing to formally notify you regarding the suspension of my account (@Bad_yuco), which I believe has been incorrectly enforced and remains unresolved.
1. Account Suspension Without Specific Justification
My account was suspended under the category of “misleading or false content.”
However, I have not been provided with any specific information, including:
* Identification of the content in question
* Explanation of how it violates the policy
* Any supporting evidence
This lack of detail makes it impossible for me to understand or address the alleged violation.
2. Appeal Process Has Been Effectively Blocked
I have made good-faith attempts to resolve this issue through the official appeal channels.
However, I received only generic responses claiming “repeated violations,” and I am now unable to submit further appeals.
This effectively denies me any meaningful opportunity for review, including in the case of potential error.
3. Concern Regarding Lack of Human Review
Given the absence of transparency and the closure of appeal channels, I have reason to believe that this action may have been the result of automated moderation without adequate human review.
If so, this raises serious concerns regarding false positives and procedural fairness.
4. External Complaint Filed
Due to the lack of response and available resolution channels, I have filed a formal complaint with the Better Business Bureau regarding this matter.
5. Request for Immediate Resolution
I hereby request the following:
(1) A clear and specific explanation of the alleged violation
(2) Identification of the content that led to the suspension
(3) Confirmation of whether a manual (human) review has been conducted
(4) Reconsideration of the suspension following a proper review
I am willing to provide identity verification if necessary to confirm that I am the legitimate account owner.
6. Notice of Further Action
If I do not receive a substantive response within 14 days of this notice, I will consider pursuing further actions through appropriate consumer protection and regulatory channels.
This notice is submitted in good faith with the intention of resolving this matter in a fair and transparent manner.
Sincerely,
Yuco
X 近日疑似啟動了 Grok AI 自動審查機制,開發者聲稱目的是為了清除機器人帳號,並炫耀每分鐘清除了200多個帳號的成績。然而結果明顯導致了全球大量正常用戶的帳號遭到停權,大量疑問貼文湧現在各大平台,但 X 至今仍未對此作出回應。
停權理���中的絕大部分人都是被以「虛假行為」為由停權,部分用戶雖能成功解除處分,然而卻有包括我在內的非常多人,在被 X 官方回以「此帳戶將不會恢復」後,失去了唯一正規的申訴管道,帳號只能就此報廢,新帳號也必須換個名字來規避再次停權。
這些被停權的帳號,有的人根本沒在用、有的人已經使用了十幾年、有的人一直都像你我一般點擊轉推與喜歡、有的人甚至多達上萬跟隨,卻都被 AI 無事前警告的直接停權,而運氣不好還無法挽回,造成尚未被停權的用戶們也人心惶惶。
除了浮濫停權外,申訴機制幾乎可以確定已經發生嚴重故障,無論郵件內容寫得怎麼樣,能否解除停權成功似乎是隨機結果。但也有被通知「帳號已恢復」卻仍持續被停權的荒謬情況。
至今,已經有人試過直接撥打 X 公司電話(要求使用表單且不受理),或寄出紙本信件至 X 公司(但他們不收紙本信件)等方式,卻都無效。
目前個人正在透過非營利組織「美國商業改進局」(Better Business Bureau,BBB)的消費者調解管道,由這個組織代為轉交申訴信,而他們要求 X 公司在十天內回覆。不過,由於這個組織並非政府單位或執法機關,X 公司並無回覆義務,因此可能實際功效會跟前面幾個方法一樣沒用 ...
最後,這次事件很有可能只能等他們良心發現,中止這個錯誤決策並好好的補償恢復所有帳號,不然可能只剩下法��途徑能走了。
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