@WeAreOpenreach They do not know. They provide broadband to the other flats in the building. They say they have raised the issue with Openreach but Openreach has rejected the request to investigate
@WeAreOpenreach We have been trying to. The service providers can see our website but are unable to place the order. On your website our flat isn’t connect to the cabinet fibre box in the basement. How do we can this connected?
@SkyHelpTeam I’ve spent 4 weeks trying to get broadband. Every time I call someone raises a CRF, never calls me back, when I speak to someone else in your team they cannot tell me what the issue is. How do 3 flats in my building have sky but you can’t install it in my flat?
@WeAreOpenreach what should we do when we are told by our broadband company to contact Openreach and then Openreach is telling us to contact our broadband provider?
Also how do we get a line installed from our flat to the fibre cabinet?
@SkyHelpTeam what do you do if the previous tenants did not cancel their broadband and the line into our flat is still connected to another account and we cannot reach the previous tenants to move their providers.
@SkyBroadbandd what do you do if the previous tenants did not cancel their broadband and the line into our flat is still connected to another account and we cannot reach the previous tenants to move their providers.
@WeAreOpenreach what do you do if the previous tenants did not cancel their broadband and the line into our flat is still connected to another account and we cannot reach the previous tenants to move their providers.
@WeAreOpenreach What do you suggest when the service providers are unable to book an engineer to come out to the property to install a line and say that Openreach aren’t letting them complete the booking?
@job_centre_plus I have been trying to get in touch with Job Seekers Allowance but am unable to get through. I appreciate that this is a very unusual & busy time but I have not been paid and need to get this sorted. Please could you advise me on how best to get in touch with JSA.
@TheMandyNetwork why in a time when Spotlight is offering membership fee holidays and the government is telling us not to leave our houses are you refusing to refund monthly memberships the day it leaves the account? #COVIDー19#actorslife
@AskHalifaxBank I’ve just been sent a text from number ‘22554’ saying I’ve set up a new payee and if I did not do this to call ‘01887800923’. Can you confirm if this text is a scam or if I do need to contact my bank. Thanks.