**Post 1**
Dear @OlaElectric and @OlaElectricCare, I need an urgent resolution.
I handed over my scooter to your service centre on **6 June** with **3% battery** remaining. Shockingly, the **job card wasn't created until 11 June**. ๐งต 1/4
This is a clear service failure. I request @OlaElectric and @OlaElectricCare to investigate immediately, replace the battery at no cost, and provide a fair resolution. If not resolved, I will pursue the matter through the appropriate consumer grievance authorities.
#OlaElectric
Post 3
Now I'm being asked to pay for a new battery, with the claim that it was damaged due to deep discharge. How can I be held responsible for damage that occurred while the scooter was under your service centre's care? 3/4
Post 2
My scooter remained at your service centre for several days without being properly processed. During this time, while it was entirely in Ola's custody, the battery was allowed to drain completely. 2/4
@VodafoneIN you have one of the worst customer service ever! Terrible. No wonder everyone is moving out of Vodafone. I should move out ASAP. #shitvodafone