@virginmedia So the intermittent issue is still happening, your tech team are essentially calling me a liar as nothing on your system showing an issue and yet I'm still supposed to put up with it!
@Aexandra33@virginmedia@virginmedia it's seems that you're now giving me the same service as other suppliers, O2 also not giving me access to internet ๐คฃ๐คฃ
@Aexandra33@virginmedia Yes I couldn't agree more, whether it's no service or 5 mins of service before disconnecting I'm sure it's not what we pay for. Tbh I think I need to investigate alternatives as this has been going on for 4 months and I've had to get house covered to get engineers to attend
@virginmedia I have been logging since September but as this has been going on since September is there a bigger issue? You've replaced a hub & box but the service is still poor
@virginmedia It just says no known issues on broadband but interestingly it also says that your estimate to fix a tv service problem is 2 days overdue, had issues for months and nothing ever happens apart from me getting more frustrated