@lucieherring We sincerely apologize for the inconvenience caused. To help us resolve this issue as quickly as possible, please send us a direct message with your full name and contact number. Our team will assist you promptly. Thank you for your understanding.
^Daisey
Hi there,
Thanks for reaching out.
To help us review your concern, please follow us back and send the details below via direct message:
● Full name
● Contact number
● Email address
Once we receive the information, we’ll assist you further.
Regards,
Customer Care
@lucieherring
@lucieherring Refund delays can be frustrating. Please DM us your booking information,email address, and phone number, and we’ll help you understand the expected timelines and next steps.
Hi there,
Thanks for reaching out.
To help us review your concern, please follow us back and send the details below via direct message:
● Full name
● Contact number
● Email address
Once we receive the information, we’ll assist you further.
Regards,
Mariel
Customer Care
@MzBashy We're very sorry to hear this. Please reach out to us via private message with your account details and further information regarding your query, so we can identify you and look into this further.
Please accept our apologies for your experience.
Kind Regards,
Ryan
@ScamSme Hello @ScamSme
Could you please send us a DM with your full name and the details of your concern? We'll prioritize getting this resolved for you.
Ryan
Hello , could you please follow back and send us a DM with your reachable Whatsapp number and your email address with the full details of your current situation so our team can look into this for you? Thanks!
@ScamSme
@ScamSme To have your case reviewed, please complete the following:
— Follow our page
— Send us a direct message
— Provide your WhatsApp contact, email address, and a short summary of the issue
Our team will assess the information and get back to you shortly.
Best Regards,
Ryan
@DebenhamsPRTeam placed orders via Debenhams, slapped with unexpected £5.98 as Delivery Protection charges, can’t cancel the order.. messaged customer support and waiting for hours now…. Please help… @DebenhamsBeauty
@DebenhamsPRTeam placed orders via Debenhams, slapped with unexpected £5.98 as Delivery Protection charges, can’t cancel the order.. messaged customer support and waiting for hours now…. Please help… @DebenhamsBeauty
@ashwaninair We're very sorry to hear this. Please reach out to us via private message with your account details and further information regarding your query, so we can identify you and look into this further.
Please accept our apologies for your experience.
Kind Regards,
Ryan
@TamaraA92132943 Hey, we get how frustrating that is, especially when you’ve already reached out.
Our support team looks at each case individually, kindly DM with your email address and reachable phone number for quick assistance. Thanks for bearing with us 🙏
@TamaraA92132943 Hello , could you please follow back and send us a DM with your reachable Whatsapp number and your email address with the full details of your current situation so our team can look into this for you? Thanks!