Dipankar Chakraborty

[Dipankar Chakraborty @DChakraborty82]

Near 30 days and still no resolution from @RelianceDigital
AirPods Pro delivered as USED product.
Escalated to CEO Desk. No action.Only “we have escalated” responses.
Is this the customer commitment of @RelianceRetail?
Requesting urgent intervention from @reliancegroup leadership

[Dipankar Chakraborty @DChakraborty82]

Still no action @reliancegroup @RelianceDigital @RIL_Updates

[Dipankar Chakraborty @DChakraborty82]

@reliancegroup @RelianceDigital @RIL_Updates 10 days gone .. no return yet initiated , neither any one communicating. Is #reliance cheating with their customer?

[Dipankar Chakraborty @DChakraborty82]

@RelianceDigital This is disgusting. From last 6 days the same dialogue..wait for 24-48 hours. How much time it takes on e-commerce platform to take the return? Amazon/Flipkart only takes 1 day. Please close it immediately. @reliancegroup @RIL_Updates @BadeBrian

[Dipankar Chakraborty @DChakraborty82]

Still no action @reliancegroup @RelianceDigital @RIL_Updates

[Dipankar Chakraborty @DChakraborty82]

@RelianceDigital This is disgusting. From last 6 days the same dialogue..wait for 24-48 hours. How much time it takes on e-commerce platform to take the return? Amazon/Flipkart only takes 1 day. Please close it immediately. @reliancegroup @RIL_Updates @BadeBrian

[Dipankar Chakraborty @DChakraborty82]

@RelianceDigital This is disgusting. From last 6 days the same dialogue..wait for 24-48 hours. How much time it takes on e-commerce platform to take the return? Amazon/Flipkart only takes 1 day. Please close it immediately. @reliancegroup @RIL_Updates @BadeBrian

[Dipankar Chakraborty @DChakraborty82]

🚨 @RelianceDigital @RelianceRetail @JioCare
Order RD6975D0070ECA6D20E6
6 days. No action.
Received a used/refurbished #apple #airpod product + missing charging cable.
Return raised, photos shared ,no pickup, no refund.
Immediate pickup & refund expected.
#consumerHelp

[Dipankar Chakraborty @DChakraborty82]

@MGSupportIndia Do you have timeline or it is open ended? I have not heard from any one from MG.

[Dipankar Chakraborty @DChakraborty82]

Continuous follow-ups to @MGMotorIn, dealership @BhandariMG, and MD @AnuragMehrotra no resolution yet
@sajjanjindal @parthjindal11 @SaicMotormg This isn’t just about a car it’s about brand trust. #MGHector #CustomerServiceFail #JSWGroup. Requesting Urgent Action . #AutoIndustry

[Dipankar Chakraborty @DChakraborty82]

Continuous follow-ups to @MGMotorIn, dealership @BhandariMG, and MD @AnuragMehrotra no resolution yet
@sajjanjindal @parthjindal11 @SaicMotormg This isn’t just about a car it’s about brand trust. #MGHector #CustomerServiceFail #JSWGroup. Requesting Urgent Action . #AutoIndustry

[Dipankar Chakraborty @DChakraborty82]

@MGSupportIndia Disgusting, frustrated service and as well as management..No communication from MG as usual.Continuous follow-ups to @MGMotorIn, dealership @BhandariMG, and MD @AnuragMehrotra no resolution yet
@sajjanjindal @parthjindal11 @SaicMotormg

[Dipankar Chakraborty @DChakraborty82]

@MGSupportIndia @MGMotorIn Can you please tell me, how long I should keep my patience? Do you have any timeline for resolution? Already 3months crossed. #mghector #poorcustomerservice @autocarindiamag

[Dipankar Chakraborty @DChakraborty82]

@MGSupportIndia Don’t write such irresponsible automated reply. Every time the same reply from last 2-3 months @SaicMotormg @MGMotorIn

[Dipankar Chakraborty @DChakraborty82]

Continuous follow-ups to @MGMotorIn, dealership @BhandariMG, and MD @AnuragMehrotra no resolution yet
@sajjanjindal @parthjindal11 @SaicMotormg This isn’t just about a car it’s about brand trust. #MGHector #CustomerServiceFail #JSWGroup. Requesting Urgent Action . #AutoIndustry

[Dipankar Chakraborty @DChakraborty82]

Continuous follow-ups to @MGMotorIn, dealership @BhandariMG, and MD @AnuragMehrotra no resolution yet
@sajjanjindal @parthjindal11 @SaicMotormg This isn’t just about a car it’s about brand trust. #MGHector #CustomerServiceFail #JSWGroup. Requesting Urgent Action . #AutoIndustry

[Dipankar Chakraborty @DChakraborty82]

@MGSupportIndia same reply I am getting from last 2 months

[Dipankar Chakraborty @DChakraborty82]

Continuous follow-ups to @MGMotorIn, dealership @BhandariMG, and MD @AnuragMehrotra no resolution yet
@sajjanjindal @parthjindal11 @SaicMotormg This isn’t just about a car it’s about brand trust. #MGHector #CustomerServiceFail #JSWGroup. Requesting Urgent Action . #AutoIndustry

[Dipankar Chakraborty @DChakraborty82]

🚨 MG Hector Manufacturing Defect! My MG Hector’s AC defect (32°C vs. 23°C) unresolved after 2+ months & 2 emails to MD Mr. Anurag Mehrotra ignored! @MGSupportIndia @MGMotorIn @TheJSWGroup act Now! @SPEAK4Consumer @autocarindiamag #CarDefect #consumerRights #MGHectorFail

[Dipankar Chakraborty @DChakraborty82]

@Aarish1069417 @MGMotorIn @jagograhakjago @MorrisGarages Don’t be surprised. It’s the new normal for @MGMotorIn . I bought new mg hector and from the day 1 AC issue is there. Several follow up even mailed to their MD. But no response . They are saying it’s normal. We should #boycottMG

[Dipankar Chakraborty @DChakraborty82]

@DrLoveysinghal @MGMotorIn @MGSupportIndia @jagograhakjago Completely agreed. @MGMotorIn even don’t bother to resolve or reply to customer. So reckless irresponsible behaviour. I am also struggling from last 2 months for faulty AC of new MG hector car.

[Dipankar Chakraborty @DChakraborty82]

@MGSupportIndia @MGMotorIn @anuragmeh @rajeev_chaba — @MG management , this is how treat your #customer for the premium vehicle… after 2 months follow-up , no response #Ownership @TheJSWGroup @SPEAK4Consumer

[Dipankar Chakraborty @DChakraborty82]

🚨 MG Hector Manufacturing Defect! My MG Hector’s AC defect (32°C vs. 23°C) unresolved after 2+ months & 2 emails to MD Mr. Anurag Mehrotra ignored! @MGSupportIndia @MGMotorIn @TheJSWGroup act Now! @SPEAK4Consumer @autocarindiamag #CarDefect #consumerRights #MGHectorFail

[Dipankar Chakraborty @DChakraborty82]

@MGSupportIndia as usual there is no communication or update

[Dipankar Chakraborty @DChakraborty82]

🚨 MG Hector Manufacturing Defect! My MG Hector��s AC defect (32°C vs. 23°C) unresolved after 2+ months & 2 emails to MD Mr. Anurag Mehrotra ignored! @MGSupportIndia @MGMotorIn @TheJSWGroup act Now! @SPEAK4Consumer @autocarindiamag #CarDefect #consumerRights #MGHectorFail

[Dipankar Chakraborty @DChakraborty82]

@AnuragMehrotra @MGSupportIndia @MGMotorIn @TheJSWGroup – STILL NO ACTION!
Is your brand trying to make a fool of #indian customer. Repeated negligence only shows lack of accountability.

Tagging @SPEAK4Consumer @ConsumerRights @CarDekho #MGHector #BoycottMGHector

[Dipankar Chakraborty @DChakraborty82]

🚨 MG Hector Manufacturing Defect! My MG Hector’s AC defect (32°C vs. 23°C) unresolved after 2+ months & 2 emails to MD Mr. Anurag Mehrotra ignored! @MGSupportIndia @MGMotorIn @TheJSWGroup act Now! @SPEAK4Consumer @autocarindiamag #CarDefect #consumerRights #MGHectorFail

[Dipankar Chakraborty @DChakraborty82]

🚨 MG Hector Manufacturing Defect! My MG Hector’s AC defect (32°C vs. 23°C) unresolved after 2+ months & 2 emails to MD Mr. Anurag Mehrotra ignored! @MGSupportIndia @MGMotorIn @TheJSWGroup act Now! @SPEAK4Consumer @autocarindiamag #CarDefect #consumerRights #MGHectorFail