#DFO created this infographic to serve as a walk-through of the #sales#funnel process. It’s the first in a series of creative approaches that will highlight our capabilities in #sales, #technology, #traffic, #products and other #eCommerce-focused areas. https://t.co/ZEuTQ2u25k
Even in it's rapid growth, #eComm is having issues. According to https://t.co/QmbYG5Z3Ct, "Some of the biggest e-commerce #businesses report staggering sales numbers — but huge pieces of that #revenue often get erased in #refunds to #customers and #shipping#costs for #returns."
"These retail chains understand the biggest advantage #ecommerce retailers have is their ability to collect and leverage #insights into #consumer behaviors gained by #technological innovations like big #data." https://t.co/srCdsx91NZ
Our employees sure do love to travel! Matt, our VP of #Marketing, and Krishna, our VP of #Acquisition, both from the #NYC office, visited the #DFO team in #Vietnam this week! Our CEO, Bruce was a wonderful host as always! #MeetTheDFODreamTeam
"Undoubtedly, one of the biggest reasons why the #popup#economy has been such a success has been due to the increased #consumer#demand for picture-perfect '#experiences'". https://t.co/MZIjtv53VV
"The #retail#apocalypse has been a long time coming. The companies that are truly thriving now are the ones that made changes five to 10 years ago in response to the growing trend of #big#data and #customer#experience" https://t.co/srCdsx91NZ
We interviewed #smallbusiness consumers to understand how they define great service and this is a quote echoing sentiment many felt.
Tell us a time you made your customers feel like they were the only customer. #customerservice
According to @forbes, in the fight of #retail vs. #eCommerce, retail is not dead. "The real impact e-commerce has on the industry is in #consumer expectations. Consumers now expect a more convenient, tailored #omnichannel#shopping experience, whether online or in-store."