Jay N. Yepuri, MD

Board Certified in Gastroenterology. Advanced Endoscopist. Digestive health resource. Fitness enthusiast. Health, nutrition and preventive medicine advocate.

[Jay N. Yepuri, MD @DFW_GI_Doc]

@AmericanAir doing your usual again. AA2947 PHL to DFW. A “ramp” issue. We’ve moved gates three times now. A bunch of your cabin and cockpit crew on this flight back to DFW. Departure already 30mins late now. With all your other delays, will be an hour+. Solution?

[Jay N. Yepuri, MD @DFW_GI_Doc]

@AmericanAir Now your one of your crew has of course timed out?!?! Maintenance has signed off and one of your crew left and now we’re waiting on replacement crew?!?! This is beyond absurd.

[Jay N. Yepuri, MD @DFW_GI_Doc]

@AmericanAir delayed again, doing what you do best - inexplicable “maintenance” delay at DFW to LGA. Your Captain acknowledged the problem was known before landing. Then just before deplaning us he told us the maintenance request routing system was mysteriously down.

[Jay N. Yepuri, MD @DFW_GI_Doc]

@AmericanAir Your AI response doesn’t address your fundamental problems or lack of accountability. There is no reason a fix that “will only take a few minutes” (per your Captain) should delay a flight over 2 hours so far? How r u going to compensate me for my delayed flight & waste of time?

[Jay N. Yepuri, MD @DFW_GI_Doc]

@ResolutiondeskA you’ve now cancelled my flight and put me on a later flight. Why?

[Jay N. Yepuri, MD @DFW_GI_Doc]

@AmericanAir Also curious - once the comments are shared internally, what happens then?

[Jay N. Yepuri, MD @DFW_GI_Doc]

Ah @AmericanAir you never cease to disappoint - losing a day of vacation and paid accommodation because of you and your “maintenance” issues 🙄. You are the worst.

[Jay N. Yepuri, MD @DFW_GI_Doc]

@AmericanAir Are you sorry for the money I’ve lost because of your “maintenance” issue = you don’t have a crew to staff the flight? Why can’t your airline be honest? Oh well, there’s always another bailout by the Feds.

[Jay N. Yepuri, MD @DFW_GI_Doc]

@AmericanAir are you ever on time? Do you consistently communicate with your customers and explain why you are always late?

[Healio Gastroenterology @HealioGastro]

In a @GoHealio #GI 🎥 exclusive,

@AmCollegeGastro representatives @DaynaEarly and Jay Yepuri, MD, voiced concerns over the potential impact of @UHC's national Gold Card program for GI procedures following its launch 🚨TODAY🚨

Check it out 🔽
https://t.co/XYCH3lBUJF

[Jay N. Yepuri, MD @DFW_GI_Doc]

Discussing UHC’s national “Gold Card” program with @DaynaEarly @AmCollegeGastro

https://t.co/66J0SlN12e

[Jay N. Yepuri, MD @DFW_GI_Doc]

@FocusGroupbySG [email protected]

[Jay N. Yepuri, MD @DFW_GI_Doc]

@FocusGroupbySG I have yet to receive several payments (physical gift cards) that I submitted to process going back to mid 7/2024. I submitted query via your website but have received no response. Can you please connect me with someone who can provide real assistance?

[Jay N. Yepuri, MD @DFW_GI_Doc]

@AmericanAir Apologies - Flight 2997. Flustered given the nonstop delays with ZERO communication.

[Jay N. Yepuri, MD @DFW_GI_Doc]

@AmericanAir so your crew times out on a flight that has been delayed for over two hours already (thought it was a flat tire?) and you don’t have a back up? Do you care about your customers and your commitment to them?

[Jay N. Yepuri, MD @DFW_GI_Doc]

@AmericanAir Flight 2297 is 6 hours delayed at this point. A “flat tire” has turned into a fiasco with a gate change and needing to rebalance the plane by kicking off 16 passengers, including my friend. No updates. 6 hours? Why?

[Jay N. Yepuri, MD @DFW_GI_Doc]

@AmericanAir You’re a pathetic excuse for a business. Is that ever going to change?

[Jay N. Yepuri, MD @DFW_GI_Doc]

@AmericanAir 😂 you’ve already posted this response to someone else’s post. You don’t provide any updates - that’s the problem. The Federal Government should have let your airline go bankrupt.

[Jay N. Yepuri, MD @DFW_GI_Doc]

@AmericanAir Empty AI driven replies with no contrition. Your antiquated business model has been subsidized by taxpayers for decades. Delays are one thing - why not communicate with your customers who depend on you? We have commitments that depend on you living up to your promises.

[Jay N. Yepuri, MD @DFW_GI_Doc]

Hey @AmericanAir how long does it take to change a flat tire at DFW? Perfect weather here in DFW and no issues in SFO. Why can’t you be honest about delays and an actual departure time?