@OntheBeachUK on hold since 1pm just got through to be put on hold again while they check something and then your colleague hangs up on me!!!!!!! Still not full refund from MAY! Told lies after lies! Finance team, customer service team now complaints!
@OntheBeachUK I spoke to your agent yes. Still no further forward I also spoken to the bank. They have not disputed anything and I haven’t received any money off my bank and they have no intensions on doing this. You have 15 days or legal action will be taken! I am owed £278.70 off you
@OntheBeachUK The PM isn’t helping as it’s not true! Your saying the full Money has been credited to me BUT IT STILL ISNT IN MY BANK!!!! Only part of it is!!! Can you please ring my nunber ive provided in the PM
@OntheBeachUK I have only received part of my refund! 2 payments I am waiting on the 3rd payment! I would be greatful if you can check your PM off me please! Danielle Farthey
@OntheBeachUK holiday was cancelled in May. Sent numerous emails through app. Just get automated emails sent. Other parties who I was attending holiday with have had full refunds yet I haven’t heard a thing! Would appreciate a reply. Thanks