@British_Airways spent almost 2 hours trying to book flights on your site. price was quoted online but directed only way to complete booking was by phone only to be told the online price not available and would now cost more #BA#disappointedexecmember#britishairways#rubbish
@itvnews This article bears little or no resemblance to reality & is deeply insulting to thousands of highly trained volunteers. If you don’t understand the subject matter, it’s usually a good idea to ask someone that does before you broadcast inaccurate information. #justsaying