Support Performance Unit

[Support Performance Unit @DHubsuppor]

@CazRichie Kindly follow back and send us a message via DM for a quick assistance

[Rich Designs @CazRichie]

@DHubsuppor Unfortunately i tried and think ive posted my details as a tweet reply and not a DM. I now think a foreign gentleman has tried to call and scam me. I cant find the post now, as I am not good on social media. Please can you try and delete it?

[Support Performance Unit @DHubsuppor]

@MmcMrhughee Hello @MmcMrhughee "For your safety, please avoid sharing personal info here. DM us your contact details instead so we can assist you securely."

[Support Performance Unit @DHubsuppor]

@sarahhutcheon1 Hello @sarahhutcheon1 "For your safety, please avoid sharing personal info here. DM us your contact details instead so we can assist you securely."

[Sarah Hutcheon @sarahhutcheon1]

@Debenhams can someone please reply to my email ref my refund this has been ongoing for 6 weeks!

[Support Performance Unit @DHubsuppor]

@KatieBarson Hello @KatieBarson "For your safety, please avoid sharing personal info here. DM us your contact details instead so we can assist you securely."

[Katie Barson @KatieBarson]

@Debenhams my mums having issues with an order and has tried contacting you several times on Facebook and had no response. Her order has gone missing. Please respond to her!!!!

[Support Performance Unit @DHubsuppor]

@TigDaddy Check your inbox we've send you a message

[MJ Conehead @TigDaddy]

@DHubsuppor Your message button is not working

[Support Performance Unit @DHubsuppor]

@gavlar70151876 Hello @gavlar70151876 "We’ll sort this out for you. Kindly share your contact details in a DM so we can reach you quickly."

[gavlar @gavlar70151876]

Please help. We thought we were ordering from Debenhams, not a cheap rip-off shop. Help needed!!! Debenhams' customer service is lacking. Many others appear to have the same issue. #MartinLewis, please help. We expected better from Debenhams. No refunds given.

[Support Performance Unit @DHubsuppor]

@lorz007 Hello @lorz007 "Happy to help! Drop us a quick DM with your preferred contact details and we’ll be in touch."

[007lorz @lorz007]

Is there another way of actually speaking to someone from @Debenhams cause this AI messaging is getting me nowhere for over a month now on money they owe me … 😩😩😩 think this is what they want for you to be frustrated and forget about it

[Support Performance Unit @DHubsuppor]

@onemacey Hello @onemacey "We’ll sort this out for you. Kindly share your contact details in a DM so we can reach you quickly."

[Catherine @onemacey]

This was the state of my rug , trying to return it is like getting blood out of a stone , shocking customer service, ongoing since October! @Debenhams

[Support Performance Unit @DHubsuppor]

@ImranBa19769281 Hello @ImranBa19769281 "We’ll sort this out for you. Kindly share your contact details in a DM so we can reach you quickly."

[Mana gee @ImranBa19769281]

@Debenhams
I hope you can help. I waited for my parcel whole week and now it is wrongly labelled as delivered. Seems like a delivery scam. I have contacted your messaging service and no update for last 48 hours. Feel very disappointed. Can you please help ?

[Support Performance Unit @DHubsuppor]

@channy_b Hello @channy_b "For your safety, please avoid sharing personal info here. DM us your contact details instead so we can assist you securely."