@denchaser@LloydsBank Whilst it’s frustrating don’t really think it’s acceptable to speak in this way. Just remember it will be a member of staff regarding this not their fault
@VirginAtlantic I have a package holiday with you booked and depart on 29th May. I have checked my booking and states documents will be available to download Friday. Is it standard for these to be released 2 week prior as believed I received these sooner on previous bookings