@AirbnbHelp please help, I was just informed by a customer support person that if a host enters the property without my permission that is acceptable, they would not give me any reason why, just said they would send a copy of your privacy policy for me to review, in that policy
the person that handles the place for the host and to Airbnb and nobody cares at all, we have stayed at over 30 Airbnb’s with no issues and the first time we have an issue we are told that it wasn’t a big deal
The host entered the space without permission and then proceeded to spend the next 2 hours replacing the washer/dryer instead of waiting for a customer to not be staying there, we had no access to half the place including our luggage for this time, we have now reported it to the