@emirates The supervisor was just plain abrupt as he would say things like “If you paid for an extra luggage then pay for more kilos” then he would say to the employee serving us “I am closing the counter” and point to his watch! My mum and I were appalled
@emirates I was so disappointed with your customer service leaving Jeddah, Saudi Arabia. I had a few kilos overweight and although the female employee was being polite with how she refuses it but the supervisor was extremely rude as he wouldn’t even talk to us …