🚨He didn’t buy his policy from us🚨
Still, when he needed help with his spine surgery claim in Prakash Hospital Noida, our team showed up.
He had taken our Claim Support Services.
Our Claim Officer reached the hospital in Noida, connected with the hospital team, and coordinated with the TPA & insurer throughout the claim process.
There were follow-ups.
There were questions.
There was coordination.
And finally…
The claim was approved for the spine surgery. ✅
This is what claim support should look like.
You shouldn’t have to figure out the insurance maze alone when you’re already dealing with a hospitalization.
We don���t need to sell your policy to stand with you during a claim.
If you’re facing a claim issue, DM us.
Follow us for real claim stories and practical insurance awareness.
Your policy may be with someone else.
When you need help, we can still stand with you. 🤝
#Insurance #ClaimSupport
🚨 He had a cardiac arrest 2 nights ago.
Yesterday morning, he underwent angioplasty.
And yesterday afternoon… he asked me to take this photo.
Read that again.
Mr. Mahavir Bihani and his son Keshav Bihani trusted us 3 years ago.
They had a 12-year-old health insurance policy and ported it with us.
Yesterday I got the call:
“Sir, hospital mein admission hua hai. Claim mein help chahiye.��
I went.
Checked the documents.
Spoke with the hospital team.
Understood what documents may be needed.
Made sure the claim process was properly initiated.
And then something happened which I didn’t expect.
Mr. Bihani said:
“Sir, photo lo.”
I said, Sure 😄
He said:
“Haan sir. Meri story bhi post karna. Filter mat lagana.”
😂❤️
So here it is.
No filter. No editing. Just the real picture.
Before I left, he said one line that I won’t forget:
“Sir, 3 saal pehle aapne jo promise kiya tha… aap usse bhi zyada deliver kar rahe ho.”
That line means more to me than any testimonial.
Because when someone is lying on a hospital bed after a cardiac arrest, that’s not the time to explain insurance.
That’s the time to simply say:
“Don’t worry. I’m here.”
We can talk about premiums.
We can talk about coverage.
We can talk about claim settlement.
But ultimately…
Insurance ka asli test policy kharidte waqt nahi hota.. Hospital ke bed par hota hai.
And thats what we want .. When our Customer had emergency he should smile 😊in hospital.. instead of stress ☹️
You are not alone - Hum Hai❤️
🚨 He had a cardiac arrest 2 nights ago.
Yesterday morning, he underwent angioplasty.
And yesterday afternoon… he asked me to take this photo.
Read that again.
Mr. Mahavir Bihani and his son Keshav Bihani trusted us 3 years ago.
They had a 12-year-old health insurance policy and ported it with us.
Yesterday I got the call:
“Sir, hospital mein admission hua hai. Claim mein help chahiye.”
I went.
Checked the documents.
Spoke with the hospital team.
Understood what documents may be needed.
Made sure the claim process was properly initiated.
And then something happened which I didn’t expect.
Mr. Bihani said:
“Sir, photo lo.”
I said, Sure 😄
He said:
“Haan sir. Meri story bhi post karna. Filter mat lagana.”
😂❤️
So here it is.
No filter. No editing. Just the real picture.
Before I left, he said one line that I won’t forget:
“Sir, 3 saal pehle aapne jo promise kiya tha… aap usse bhi zyada deliver kar rahe ho.”
That line means more to me than any testimonial.
Because when someone is lying on a hospital bed after a cardiac arrest, that’s not the time to explain insurance.
That’s the time to simply say:
“Don’t worry. I’m here.”
We can talk about premiums.
We can talk about coverage.
We can talk about claim settlement.
But ultimately…
Insurance ka asli test policy kharidte waqt nahi hota.. Hospital ke bed par hota hai.
And thats what we want .. When our Customer had emergency he should smile 😊in hospital.. instead of stress ☹️
You are not alone - Hum Hai❤️
When a ₹100 Cr+ insurance advisor trusts you with his health insurance customers. 🤝
Mayur Bhai is a big insurance advisor, managing insurance requirements for ₹100 Cr+ companies.
He knows the industry. He knows insurance.
Yet when it comes to health insurance for his customers, he regularly shares my details with them.
That trust means a lot.
Yesterday, customer’s wife suffered a finger fracture and was admitted to Kokilaben Hospital.
Mayur Bhai called us.
We immediately coordinated with the hospital & TPA and followed up on the cashless request.
Total claim amount: ₹4,15,000/-
Initial cashless approval: ₹3,00,000/- ✅
And this was just the initial approval - the final settlement can depend on the final bill and policy terms.
This is why I always say:
Health insurance isn’t just about selling the right policy.
It’s about having the right support when the customer is in a hospital.
When an advisor handling ₹100 Cr+ corporate insurance trusts you with his health insurance customers…
That’s more than a referral.
That’s credibility. 🙏
Thank you, Mayur Bhai, for the continued trust. ❤️
🚨 73-year-old lady Tapti Roy. Severe knee pain.. Knee replacement surgery advised. Apollo Hospital Treating doctor certificate also attached.
#JusticeForTapti Ma’am
@StarHealthIns@ANANDSROY
What can be done in Reimbursement same can be done in cashless - Kindly ask your query instead of cashless rejection.. try to find out reason to deluge the promise.
👉Expected bill: ₹2.7lakh.
👉Policy Start Date - 17 April 2024
👉Sum Insured - 5L + 2.5L Bonus
👉This is 3rd Yr of Policy
She has a Star health insurance policy.
The hospital is in Star Health’s network.
The hospital applied for cashless approval.
The response:👇
“Liability cannot be ascertained at this stage.”
Today, this elderly family is worried about arranging ₹2,70,000 before surgery. At this age she needed to delay the surgery. Due to delay of surgery if she gone through emotional or panic medical condition star health need to take full liability.
We are trying our best to help this family get clarity and a fair review.
Now my questions to Star Health:
❓If liability couldn’t be ascertained, why not ask for the required documents from your network hospital?
❓If the claim is ultimately payable through reimbursement, why should a 73-year-old patient arrange ₹3 lakh first?
❓Isn’t the purpose of cashless health insurance to avoid exactly this situation?
One more important point…
This policy was purchased online.
Today, there is no advisor to fight and ask insurer a question tapti need all of support to escalate this.
Do Repost, and Ask your question with insurer
#Insurance #HealthInsurance #Claim #IRDAI #JusticeForTapti
Introducing “Claim Files” – A series of real claim experiences, rejections, approvals, and lessons to help policyholders understand how health insurance works in the real world.✅
Claim File #001
Every day, we receive 6 to 7 claim rejection cases.
In 4 to 5 cases, we get the claim approved within hours, a few days, or a week. Some cases take months-but if the claim is genuine, we keep fighting.
We don’t fight for every claim. We fight only for genuine claims and that why till now we are at 100% Claim Settlement ratio.
👉If you want someone to help you misuse your insurance policy, we’re not the right people.
👉But if your genuine claim is being denied because of technical reasons, poor guidance, or unfair handling, we will stand like a wall between you and the insurer until justice is done.
📧 [email protected]
📞 9082463340
#ClaimFile001 #Insurance #Claims
🚨 26 claims… One Policy. ✅
Yes, you read that right.
I have helped this family with 26 health insurance claims over the years- including cashless approvals and pre & post hospitalization claims.
The surprising part?
They never bought the policy from us.
Yesterday, their mother's cataract surgery claim was approved again.
After the approval, I received this message👇
🫴"I feel bad that I bought this policy from PolicyBazaar instead of you. My family will always be grateful for your support."👈
That message meant more to me than any commission.
This is exactly why I keep saying:
A health insurance policy is easy to buy.
Real value is measured when someone stands beside you during the claim.
We've now successfully supported 2,300+ claim approvals, and more than 80% of them were for policies that weren't even purchased through us.
People don't remember who sold the policy.
They remember who answered the phone when they were sitting in a hospital.
👉 Incase if you need our help just type.. help… Comment OR DM
#Insurance #Health #India #Banglore #Delhi #Pune #Chennai #Hyderabad #Lucknow #Nagpur #Kolkata
🚨Most Important - 3 things every family should know before a medical emergency:👇
1. Keep your health insurance card handy.
2. Know the nearest network hospital.
3. Save your advisor's number along with your family members' phones.
🫴If you Don't have a health insurance advisor?
Save this post and our Claim Support Helpline.
📞 9082463340
Calls: Emergency hospitalization & claim support (24×7).
WhatsApp chat- All other queries.
Follow for practical health insurance guidance.👈
#Indian #NRI #Follow #Save
🚨Most Important - 3 things every family should know before a medical emergency:👇
1. Keep your health insurance card handy.
2. Know the nearest network hospital.
3. Save your advisor's number along with your family members' phones.
🫴If you Don't have a health insurance advisor?
Save this post and our Claim Support Helpline.
📞 9082463340
Calls: Emergency hospitalization & claim support (24×7).
WhatsApp chat- All other queries.
Follow for practical health insurance guidance.👈
#Indian #NRI #Follow #Save
✅ We Fought for Srijani … Rejection Got Converted in Approval. 😊
On 15th June family got credited amount in account.
Earlier approval was 36,21,000/- then more arguments paid 36,95,994/-.
Still are calculation says another 7Lakh* Star Health have to pay them.
#India #Insurance #JusticeForSrijani #Follow #SanjayYadav