@Alhajicollinx Thanks for getting in touch. We're sorry to hear about the issue that you are facing in this regard. Could you please provide me your full name, full address, mobile number, and order reference number so we can assist you as soon as possible
@thornton_d57146@dpdDelivery__Uk Hello. If you need help, our team is ready to assist you via direct messages. Please feel free to provide your tracking number, name, complete address, phone number, and email. -
@trachick Thanks for getting in touch. We're sorry to hear about the issue that you are facing in this regard. Could you please provide me your full name, full address, mobile number, and order reference number in the DM so that I can assist you further?
Thanks -
Hello! Thank you for bringing this to our attention, My name is Julie I'll be happy to assist. Please follow back so we can send you a direct message and assist you promptly
@OCDaboutCars@deliverydx_uk I had this with a Sky box, @DPD_UKHelplin driver said he tried to deliver twice on two separate days, even drove past and took a picture of the house, but didn’t even stop. If you’re driving past and can take a picture and lie why not just deliver the bloody item!
@OCDaboutCars@deliverydx_uk I had this with a Sky box, @DPD_UKHelplin driver said he tried to deliver twice on two separate days, even drove past and took a picture of the house, but didn’t even stop. If you’re driving past and can take a picture and lie why not just deliver the bloody item!
@Paul_da_Rita Hello, I'm just checking and following up to see if your concern has been resolved. If not, please follow us back so we can send you a DM, or feel free to send us your reachable contact details. We’ll be more than happy to assist you as quickly as possible. Thank you
@vaultcitybrew hi, I was expecting a packing from you yesterday with #dpdlocal and it hasn’t arrived and has gone back to the depot. Can you advise when I might get my order? Thanks
@dpdlocal Please what is the point in sending delivery notifications if you don't say who the delivery is from? Then I would actually know whether it was necessary for me to stay in for it.
@dpdlocal your chat bot is completely incompetent, delivery expected at a business address with a permanently manned reception, to be told sorry we missed you. Then to be shown a blurry image of a calling card location. Clearly hasn’t even attempted a delivery.
@dpdlocal not sure why you offer a delivery service. Your drivers don’t even attempt to make a delivery. They either just drop off the parcel or just deliver it to a collection point.
@dpdlocal so parcel that was ordered to be delivered tomorrow you tried to leave today. We will be here tomorrow as we changed our plans Leaving a card (thanks) to let us know you had tried is welcome. That said the photograph of the door wasn’t needed we know what it looks like
Am about to blow my top 😡 Does anybody have any way of getting hold of #dpdlocal customer services right now. They’ve delivered perishable goods 6 hours late but the photo is not of my house so I have no way of locating the parcel, offices are all closed & e-mail bouncing back