Faulty Chorus core network equipment has been replaced. Affected services started to recover from 12:10pm . If your service is still down, please reboot your router and contact us if issues are still being experienced.
Tuesday 22nd of March 2022 at 11:23 (NZDT) (Update):
Update: DTS network issues restored. Working with upstream provider on separate issue.
More updates to follow.
Tuesday 15th of February 2022 at 09:43 (NZDT) (Resolved):
This Unplanned Event has now been resolved.
An incident report will be provided, when we have the report from our Upstream Provider.
Tuesday 15th of February 2022 at 09:14 (NZDT) (Update):
Upstream provider confirmed problem on their network. This has been escalated, and further investigation is underway.
Further updates to follow.