@DxDelivery were supposed to delivery essential items for our mental health volunteer community garden day, window 9:12-11:12, four members of staff in but cafe closed sign, he doesn’t ring the door bell, just takes a picture of the sign and leaves! Won’t return. Awful
@DxDelivery were supposed to delivery essential items for our mental health volunteer community garden day, window 9:12-11:12, four members of staff in but cafe closed sign, he doesn’t ring the door bell, just takes a picture of the sign and leaves! Won’t return. Awful
Hi, I am sorry for the late response. My sincerest apologies for any inconvenience you may have experienced as a result of this situation. Please Kindly send a private message via DM. I'm assigned to assist and resolve your concern Thank you.
Hi @jiv2412
Hello we are at your disposal to guide you. Kindly follow back and send us a DM with all the details of your query and we will get in touch.We look forward to hearing from you.
@DXdelivery_team@DxDelivery I have had 2 failed attempts at delivery where i get notifications stating that an attempt was made and it failed but nobody has rung the doorbell or called my number. The customer service numbers just dont pick up either
Hi @SK77777122
Hello we are at your disposal to guide you. Kindly follow back and send us a DM with all the details of your query and we will get in touch.We look forward to hearing from you.
@Dxdelivery_uk hi team, i have my passport to be delivered today, i have my travel. Your agent didnt come, didnt contact, just left. I went down but he left before that. Unable to contact chat, please help me to get my passport at the earliest. I have travel plans
Hi, I am sorry for the late response. My sincerest apologies for any inconvenience you may have experienced as a result of this situation. Please Kindly send a private message via DM. I'm assigned to assist and resolve your concern Thank you.
Hi, I am sorry for the late response. My sincerest apologies for any inconvenience you may have experienced as a result of this situation. Please Kindly send a private message via DM. I'm assigned to assist and resolve your concern Thank you.
Hi, I am sorry for the late response. My sincerest apologies for any inconvenience you may have experienced as a result of this situation. Please Kindly send a private message via DM. I'm assigned to assist and resolve your concern Thank you.
@DXdeliveryAI What sort of a company are you running ?? Twice now, I've waited in for a parcel to be delivered and twice a 'calling card' has been left ( but it hadn't!)
Today, your driver was a half mile away as I was tracking my parcel, then suddenly 'unable to deliver'. 🤬🤬
Hi, I am sorry for the late response. My sincerest apologies for any inconvenience you may have experienced as a result of this situation. Please Kindly send a private message via DM. I'm assigned to assist and resolve your concern Thank you.
@DxDelivery I am tring to organise a pick up and collection for a US passport to and from the embassy in London. No answer on email, held for 2 hours and gave up. Are you still providing this service and if so how do I organise it now. Thank you
We extend our sincerest apologies for the negative experience you encountered with us.we strive to provide the best service possible, and it's clear we fell short in this instance . kindly share your reachable phone number for further assistance from customer service.
@DXdeliveryAI absolute shambles of a company still waiting on a delivery that should have been here 19th Nov it’s been rescheduled by the depot 3 times each time we have arranged for someone to be home just for you to cancel each time customer service team unable to help
Hi, I am sorry for the late response. My sincerest apologies for any inconvenience you may have experienced as a result of this situation. Please Kindly send a private message via DM. I'm assigned to assist and resolve your concern Thank you.