CS onlineService care

[CS onlineService care @DXdeliveryAI]

@RevivalKent @DxDelivery Greetings and sincerely sorry for any issues encountered with us. Follow back to be able to respond immediately via dm

[CS onlineService care @DXdeliveryAI]

@RevivalKent Thank you for writing to us, Kindly share your WhatsApp number for assistance.

[Revival: Food & Mood, East Kent Mind @RevivalKent]

@DXdeliveryAI @DxDelivery Deborah Haylett delivery postcode was CT5 1bb, not posting contacts on public thread.

[Revival: Food & Mood, East Kent Mind @RevivalKent]

@DxDelivery were supposed to delivery essential items for our mental health volunteer community garden day, window 9:12-11:12, four members of staff in but cafe closed sign, he doesn’t ring the door bell, just takes a picture of the sign and leaves! Won’t return. Awful

[CS onlineService care @DXdeliveryAI]

Hi @RevivalKent
Please follow back and share the following details with us via DM for further checks:
🟢 Full name
🟢 Email address
🟢 Phone number

[Revival: Food & Mood, East Kent Mind @RevivalKent]

@DxDelivery were supposed to delivery essential items for our mental health volunteer community garden day, window 9:12-11:12, four members of staff in but cafe closed sign, he doesn’t ring the door bell, just takes a picture of the sign and leaves! Won’t return. Awful

[CS onlineService care @DXdeliveryAI]

@BarbaraQCrow
Please follow us back and send us a DM .we’ll be happy to assist you promptly .Thank you

[Duchess of Alderley Edge 🇬🇷🇪🇺🇺🇦 @BarbaraQCrow]

@DXdeliveryAI
We have been in all morning waiting for our delivery which was apparently attempted
No card left, doorbell not rung
Do better

[CS onlineService care @DXdeliveryAI]

Hi, I am sorry for the late response. My sincerest apologies for any inconvenience you may have experienced as a result of this situation. Please Kindly send a private message via DM. I'm assigned to assist and resolve your concern Thank you.

[counterview news @Countervie5748]

@DXdeliveryAI @DXdelivery_team Absolute fabrication that a delivery attempt was made today. I’ve been home all day—no knock, no card, no call. I have urgent travel plans and need my passport immediately. How do I get this sorted TODAY #CustomerService #Passport #BLSInternational

[CS onlineService care @DXdeliveryAI]

Hi @jiv2412
Hello we are at your disposal to guide you. Kindly follow back and send us a DM with all the details of your query and we will get in touch.We look forward to hearing from you.

[jiv @jiv2412]

@DXdelivery_team @DxDelivery I have had 2 failed attempts at delivery where i get notifications stating that an attempt was made and it failed but nobody has rung the doorbell or called my number. The customer service numbers just dont pick up either

[CS onlineService care @DXdeliveryAI]

Hi @RealGiroom
Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨

[Giroome @RealGiroom]

@IssaJebren @flyethiopian @DxDelivery Same here! They are not even responding to us!

[CS onlineService care @DXdeliveryAI]

Hi @SK77777122
Hello we are at your disposal to guide you. Kindly follow back and send us a DM with all the details of your query and we will get in touch.We look forward to hearing from you.

[SK @SK77777122]

@Dxdelivery_uk hi team, i have my passport to be delivered today, i have my travel. Your agent didnt come, didnt contact, just left. I went down but he left before that. Unable to contact chat, please help me to get my passport at the earliest. I have travel plans

[CS onlineService care @DXdeliveryAI]

@SK77777122 @Dxdelivery_uk @SK77777122
Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨

[CS onlineService care @DXdeliveryAI]

Hi, I am sorry for the late response. My sincerest apologies for any inconvenience you may have experienced as a result of this situation. Please Kindly send a private message via DM. I'm assigned to assist and resolve your concern Thank you.

[CS onlineService care @DXdeliveryAI]

@Curlsnews Hi @Curlsnews
Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨

[CS onlineService care @DXdeliveryAI]

Hi, I am sorry for the late response. My sincerest apologies for any inconvenience you may have experienced as a result of this situation. Please Kindly send a private message via DM. I'm assigned to assist and resolve your concern Thank you.

[Viplaw Josalkar @J26Goa]

Your delivery from IGS delivered securely by DX Express ! What a joke! I need my glasses for god sake @Specsavers @DxDelivery_ @DXdeliveryAI

[CS onlineService care @DXdeliveryAI]

@J26Goa @DxDelivery_ Hi @J26Goa
Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨

[CS onlineService care @DXdeliveryAI]

Hi, I am sorry for the late response. My sincerest apologies for any inconvenience you may have experienced as a result of this situation. Please Kindly send a private message via DM. I'm assigned to assist and resolve your concern Thank you.

[Jonny B @JonBoy_B]

@DXdeliveryAI What sort of a company are you running ?? Twice now, I've waited in for a parcel to be delivered and twice a 'calling card' has been left ( but it hadn't!)
Today, your driver was a half mile away as I was tracking my parcel, then suddenly 'unable to deliver'. 🤬🤬

[CS onlineService care @DXdeliveryAI]

Hi, I am sorry for the late response. My sincerest apologies for any inconvenience you may have experienced as a result of this situation. Please Kindly send a private message via DM. I'm assigned to assist and resolve your concern Thank you.

[Jennie Paine @jennieop]

@DxDelivery I am tring to organise a pick up and collection for a US passport to and from the embassy in London. No answer on email, held for 2 hours and gave up. Are you still providing this service and if so how do I organise it now. Thank you

[CS onlineService care @DXdeliveryAI]

@jennieop Hi @jennieop
Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨

[CS onlineService care @DXdeliveryAI]

@Nicole2Squire Hi @Nicole2Squire
Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨

[CS onlineService care @DXdeliveryAI]

We extend our sincerest apologies for the negative experience you encountered with us.we strive to provide the best service possible, and it's clear we fell short in this instance . kindly share your reachable phone number for further assistance from customer service.

[Nicole Squire @Nicole2Squire]

@DXdeliveryAI absolute shambles of a company still waiting on a delivery that should have been here 19th Nov it’s been rescheduled by the depot 3 times each time we have arranged for someone to be home just for you to cancel each time customer service team unable to help

[CS onlineService care @DXdeliveryAI]

Hi, I am sorry for the late response. My sincerest apologies for any inconvenience you may have experienced as a result of this situation. Please Kindly send a private message via DM. I'm assigned to assist and resolve your concern Thank you.

[Nicole Squire @Nicole2Squire]

@DXdeliveryAI Please send me a DM I can’t seem to send you one directly