@HP I have disabled cartridge protection for my HP OfficeJet Pro 6978, but it won't accept a generic cartridge (black ink only). Work-arounds found on the web do not work. Why can't you just make it easier to use generic ink so that people will continue to buy your products?
@ted_bakerUSA how do I process a return? I tried to initiate a return on 12/19, but the online returns site doesn't work. I tried calling multiple days, but no one answers the phone. I tried emailing both [email protected] and [email protected], with no reply.
@ted_bakerUSA how do I process a return? I tried to initiate a return on 12/19, but the online returns site doesn't work. I tried calling multiple days, but no one answers the phone. I tried emailing both [email protected] and [email protected], with no reply.
@Hertz - if you do not start putting the customer first, you will never survive. It is impossible to reach a human unless you want to book a reservation. I cannot access my account online and the only team that can help me ONLY works M - F. Is this a joke?
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