@FlySafair is the worst company when it comes to customer service with the most ignorant and uninformed staff. Your staff at the airport and at the call centre are useless!! They don’t even know the rules and regulations that govern them. I want a refund! Pathetic service
@FlySafair Do you understand the @HomeAffairsSA rules regarding birth certificates? Don’t tell me about reaching out to your airport staff here because they are incompetent and rude, not willing to listen or understand anything
Pathetic service from @FlySafair
Honestly disappointed after using your airline for many years. I want a refund if you won’t allow my baby to travel with me
@FlySafair Please show me where this is written in your rules and regulations. This is his original birth certificate. I still want a refund because of your pathetic service. Waste of my money and time. He is not over 18 years old and nothing about handwritten mentioned
@eNCA@SABCNews@HomeAffairsSA
Please explain the unabridged birth certificate to @FlySafair. They have refused my baby to travel saying it is not a valid document.
@travelstart I would like a refund as @FlySafair won’t allow me to travel with my baby. Worst service ever from @FlySafair after being a client for many years 😪