@iD_Mobile_UK I’m waiting for my new phone (new cust), but in order to sort out my pac transfer I need my new mobile number. I’ve had many emails but none contain my new number! I can’t log on to the portal without it either. Any clues? Thanks
@iD_Mobile_UK Hi, I finally found 2 emails in spam, but they weren’t sent for about 4hrs after I placed the order. I’m used to getting an immediate response for a fuzzy factor, but all good in the end thx
@iD_Mobile_UK new customer, I just went through an entire order process for a pay monthly phone right up to place order… and a brief “order processing” then nothing. No emails, no 1p taken from account etc. How do I contact you to see what did or didn’t happen??
@iD_Mobile_UK Nothing in junk/spam. Surely I’d have got some kind of order ack at the time? Tried to register for your account portal, it sent me a code but rejected them both as invalid. Something is def amiss!!
@VodafoneUK Thanks, but after 4.5hrs attempting to sort it out, even your colleagues gave up. It seems you don’t want my custom. Your systems are ridiculous!!!
@VodafoneUK appalling service. New customer, I paid for expedited delivery this morning before I go abroad, nothing dispatched no comms & unable to connect to any human operative after wasting an hour.
Minded to bin off the whole deal & stay with O2
I’ve had mobiles for >35y, and @VodafoneUK this was by THE most painful experience trying, and ultimately failing (as even your own staff gave up), to buy a phone & contract that I’ve ever experienced.
4.5 hours of my time I’ll never get back. Utter shambles.
@VodafoneUK Just finally found out my order was placed on hold. Despite taking payment and signing all agreements. No comms to me whatsoever. Terrible service, process & comms I’m going to cancel the whole deal as this doesn’t bode well
@VodafoneUK Online. I received many confirmation emails the day I ordered but nothing since, despite paying for 0800-1000 delivery today it has not dispatched & I’ve had no comms from a courier
@cjsnowdon Good article. Half the time it’s the gate staff. Rather than face down the problem there, it’s easier to avoid confrontation & bat it down the airbridge to the awaiting crew. Ask me how I know 🤦🏻♂️
@MarchersMedia Is that a highly sexed up Ruger 10/22 or a larger calibre? Looks very nice - actually looking at the glass on top I’m doubtful it’s a rim fire 🤣
Hellenic Air Force F-16. I upset lots of Greeks with my incorrect Aegean Ghost colours last year so I’ve repainted it… probably still wrong, but an improvement I think. Tamiya 1/32