@renault_uk really disappointed to “reserve” a car on your website pay a £250 deposit only to be told the car was already reserved by someone else and there had been a glitch on your website after receiving confirmation of my reservation from the garage this morning
@GWRHelp And now to add insult to injury we’re sat in Cardiff central while we wait for our driver to arrive who’s on another train that’s running late so now I’m going to miss my connecting train to Bournemouth you probably do run the worst possible service at the most expensive prices
@GWRHelp Last time when I had to sit on the floor outside first class all the way to London used this service, never heard anything back from them. All the reservations just say available, can’t say I’ve heard any announcements about a major disruption, just seems someone has bothered
@GWRHelp another great service from you over £200 for a ticket reserved my seat get on train already full and now have to stand to London. Your staff members answer was ‘people may get off’
@GWRHelp hi my wife and friends are looking to travel to Bristol Temple Meads in June if I book the three tickets online will the rear put the all around the same table as they all want to sit together
@GWRHelp If he’d said I could buy a ticket for £98 (still first class) it would have been cheaper than the upgrade doesn’t make sense as far as the customer is concerned just GWR cashing in
@GWRHelp can you tell me why when I went into the GWR office in Paddington to possibly change my ticket for the 16:48 to Bridgend rather than the one I had for the 17:48 I was told the cheapest ticket was £222 but when I looked on the app the cheapest was £98?
@currys just had our fridge/freezer delivered and I must complement you delivery people on an excellent job. Nothing was too much trouble for them exploring the best way to get the appliance into the house and they were very polite and a credit to your company
@currys what’s the point of your insurance cover. Paid for cover on my freezer since 2007 now it’s defrosting and re freezing intermittently I can’t get it repaired/ replaced because it’s working when the engineer checks it. Still lost all my food though