Daisy Pickles

Team GB AG Triathlete

[Daisy Pickles @DaisyPickles]

@HM_Passport I received my daughters passport over 5 weeks ago now and the birth certificate hasn’t arrived. I paid extra for fast tracking. I urgently need this for her to start nursery. I just need to know if it’s now lost or if you still have it. Please help!

[Daisy Pickles @DaisyPickles]

@HM_Passport And what about getting supporting docs back? I urgently need my daughters birth certificate so she can start nursery. Can’t get through on the phone and no one responding to the online form. HELP!!!

[Daisy Pickles @DaisyPickles]

@AldiUK @Wilson8834 you definitely deserve this for working two key worker jobs as a Healthcare assistant and Fire fighter all the way through this pandemic! #myhero 👨🏼‍⚕️🧑🏼‍🚒🔥

[Daisy Pickles @DaisyPickles]

@nextofficial Hi Next, just phoned up as I need to cancel an item on my order (only just ordered yesterday online). Spoke to someone, he said he was sorting, then said I needed to speak to a different department but now just on hold for 30mins. Help! How do I sort? Thanks

[Mel Sykes @nuddypants]

Last weekend the organiser of Holme Moss Hill Climb replied “because they don’t contribute anything to the sport” when asked why the women’s prizes weren’t equal to the men’s!

If you have second please sign the following petition to stop this happening

https://t.co/UrY4H6cXXH

[Daisy Pickles @DaisyPickles]

Woooo well done team!

[British Triathlon @BritTri]

Scott Wilson is a healthcare assistant supporting the NHS and an on-call firefighter for Cheshire Fire and Rescue. He also raced for the GB Age-Group Team for the first time this year. Thank you Scott for giving up your time to help serve others.👏

[Daisy Pickles @DaisyPickles]

@AdmiralUK Tried to make changes online to help you but the system is AWFUL and you can’t make all changes to policies. Ended up calling (tried to avoid this!) staff said I’d get an email with a link to cancel. Still not received. What do I do now? 🤷🏼‍♀️

[Daisy Pickles @DaisyPickles]

@AdmiralUK I tried to follow the COVID-19 advice to cancel an automatic renewal online but there’s no option to. I then had to phone & wait +1hr to be told an email would be sent with a link. Would it not be better for both your staff and customers to have an option online?

[Daisy Pickles @DaisyPickles]

My very talented friend! Good luck @ScienceHeys 👏🏼👏🏼👏🏼

[Chloe Heys @ScienceHeys]

So excited to be shortlisted!

[Daisy Pickles @DaisyPickles]

@Wilson8834 @_emilyoram Literally SO true! 😂

[Daisy Pickles @DaisyPickles]

@virginmedia internet down...no notification of ‘planned maintenance’ other than an automated message when I’ve rung up to see what is going on. Extremely inconvenient in the middle of a working day & still no explanation. What is going on please?

[Daisy Pickles @DaisyPickles]

@virginmedia Hello, I cancelled on the 10th June and have received a disconnection email. However I haven’t received the box to post back AND I’m still being charged. Please can you look into this urgently and call me? Thank you

[Daisy Pickles @DaisyPickles]

@virginmedia When I’m a “customer” it takes 4 hours to get through to anyone. When I’ve finally cancelled, I get inundated with phone calls every day? How does that work please? #shockingcustomerservice #getyourprioritiesright

[Daisy Pickles @DaisyPickles]

@virginmedia Thanks but it was actually the 4 hours of trying to ring to cancel in the first place that was more the annoyance. Could you maybe take some learnings from other providers and offer a call back service or online cancellation? Would certainly improve the customer experience x100!!

[Daisy Pickles @DaisyPickles]

@jowhiley Getting driven back from the European Triathlon Champs in Weert to Manchester. 9 hours and still going...that’s what I call a #taxiservice Got my amazing partner Scott to thank! 😊 Thank you for keeping us entertained!

[Daisy Pickles @DaisyPickles]

@Wilson8834 joined the @parkrunUK 50 club today at @maccparkrun!