Dan

[Dan @Dan05097104]

@ramirezdtx @TMobileHelp T-Mobile is definitely teaching me a lesson on this. Completely agree on having a phone unlock department. Each rep gives a different answer. First it’s “not our responsibility” to “you need to wait 45 days”…. Their answers change with the wind.

[Dan @Dan05097104]

@TMobile But, they try their hardest to help err hang up….

[Dan @Dan05097104]

@TMobile Oh! And call centers from the Philippines…

[Dan @Dan05097104]

@TMobile And T-Mobile lies…

[Dan @Dan05097104]

@TMobileHelp I’m sure you would. Have you ever tried to get T-Mobile to unlock an iPhone from a 3rd party (Best Buy). The only answer is more delays and excuses. #SadTmobile 🥺

[Dan @Dan05097104]

@TMobile Unfortunately, your customer service has gotten worse, your promotions only cater to those that pay the most (Magenta Max) and your service is unreliable at best. You can do better!!