Dan Klanderman

[Dan Klanderman @DanKlanderman]

@TSA Too bad it doesn’t work on sunny days here at ORD. Whompwhomp

[Dan Klanderman @DanKlanderman]

@AmericanAir All well and good, but I’m sure I’m out the money for my rental car for tomorrow, and now need to pay $50-$80 to get to my hotel. You guys “apologize” but don’t “compensate” when you fail to deliver.

[Dan Klanderman @DanKlanderman]

Well, @AmericanAir is now 0 for 2 with me since December. Nothing like an unexplained flight delay getting you to your destination 2 minutes AFTER your rental car counter is scheduled to close. Don’t think I’ll give them a 3rd try.

[Dan Klanderman @DanKlanderman]

@Dulles_Airport I don’t think it was @lufthansa who made our experience awful.

[Dan Klanderman @DanKlanderman]

@Dulles_Airport it’s like you had NO CLUE that LH414 was arriving tonight. We landed TWO HOURS ago and were still not to customs! Failing tonight big time!!

[Dan Klanderman @DanKlanderman]

@Walmart - let us know when you take digital payments seriously and accept NFC. Latest app version and my camera works fine. Just a black window. Walmart Pay has been and will remain a joke.

[Dan Klanderman @DanKlanderman]

@Lufthansa_USA @united moved our reservation to a non-Lufthansa flt or one they operated. Silly us to assume that if we booked through United and paid extra for tickets that allowed us to select seats at such a premium ($400 in total) wouldn’t allow that 4 all 4 flight segments. #bait&switch

[Dan Klanderman @DanKlanderman]

So get this: booked code share and paid xtra to select seats on a @united & @Lufthansa_USA codeshare, but can only select seats on the 1 United leg. Wasted $400? Guess that partnership isn’t good for the traveler. It’s just good for the airlines.

[Dan Klanderman @DanKlanderman]

@bgood1824 @ComputerChick_ @YouTubeTV An antenna.

[Dan Klanderman @DanKlanderman]

@AmericanAir Sent

[Dan Klanderman @DanKlanderman]

@AmericanAir fails again. Cancels my flight to RSW and rebooks me out of IAD. BUT says I may have to wait an HOUR for my checked bag!

[Dan Klanderman @DanKlanderman]

@GeorgeMasonU [INSERT SITUATION]

(the email was lacking details)

[Dan Klanderman @DanKlanderman]

4 HOURS LATER … and no acknowledgment in the app on my ticket? Come on @Starlink This customer experience is pretty deplorable

[Dan Klanderman @DanKlanderman]

@Starlink - so I opened a support ticket in the app over an hour ago with really no idea when to expect a reach back. Is support REALLY 24/7? Just want to know my efforts aren’t in vain

[Dan Klanderman @DanKlanderman]

@anymanfitness @Delta And to boot.their embargo to prevent trafficking of minors by not stranding them in airports is actually stranding minors...just not in airports. Because of course, every minor can book a hotel, rent a car to get somewhere safe when @Delta strands them before their travel begins.

[Dan Klanderman @DanKlanderman]

Were I booked on @Delta I'd cancel my flt. for full refund before they strand me.Had a family member (minor) stranded by @Delta that had to book a @united ticket to get her safely back to family.The embargo doesn't protect the minors. It protects Delta. https://t.co/1T9K55mGp5

[Dan Klanderman @DanKlanderman]

@PatHerrity Here’s the future of Fairfax Count. Can’t wait to retire … elsewhere.

https://t.co/Rq08pqJ149?

[Dan Klanderman @DanKlanderman]

@LawnGuru_co is a bad joke masquerading around as a lawn care company. Signed up with them one month ago. Since then, my lawn was mowed twice, and one of those times it had to be mowed by me.

You can do better. Trust me.