Dan Reed

[Dan Reed @Dan_c_Reed]

@Retro_uk @ShieldVoC @AmazonHelp Put a packaging box inside a packaging box? What a fantastic idea. Well done @amazon for saving the box and decreasing the carbon footprint of this product!

[Dan Reed @Dan_c_Reed]

With all that is going all in the world we must find time to remember the courage and the ultimate selfless commitment of the D-Dday veterans. Men who gave their life for freedom, equality and Great Britain! #DDay

[Dan Reed @Dan_c_Reed]

Having a few issues with a refund for a school trip to Everest base camp, supposed to be flying next Friday. The travel company are offering an alternative date which most pupils cannot do, are the parents entitled to a full refund? @FCOtravel #TravelBan #Covid_19

[Dan Reed @Dan_c_Reed]

Great day but hard work! I realised I might have to start training for endurance events in the future! #almost40

[Cranleigh CCF @cranleigh_ccf]

All three smashed the @RoyalParksHalf today. Awesome effort to complete the 13.1 miles, with 35lbs in boots in under 3 hours. Well done Maj’s Reed, Money and 2Lt Simmons. Please sponsor them - https://t.co/mLwQqj67Zu

[Dan Reed @Dan_c_Reed]

Any reply @British_Airways? oh no you probably don’t have much time as your dealing with a strike!! Employees not happy, customers not happy #badcustomerservice #BAStrike #doomed #Brexit #poorcustomerservice

[Dan Reed @Dan_c_Reed]

So @British_Airways and @Iberia_en. I book a flight, it has a BA flight number, it’s cancelled due to a BA problem. BA offer me compensation, then retract the offer and say it’s an Iberia problem. Iberia blame BA and say they are not to blame. #passingthebuck #badcustomerservice

[Dan Reed @Dan_c_Reed]

So @British_Airways and @Iberia_en. I book a flight, it has a BA flight number, it’s cancelled due to a BA problem. BA offer me compensation, then retract the offer and say it’s an Iberia problem. Iberia blame BA and say they are not to blame. #passingthebuck #badcustomerservice

[Dan Reed @Dan_c_Reed]

@Iberia_en So who is going to pay my compensation? @britishairways or @Iberia_en

[Dan Reed @Dan_c_Reed]

So @Iberia_en and @British_Airways can one of you explain who will be paying the compensation? BA flight number, Iberia aircraft cancelled due to a BA computer failure. Seems like someone is passing the buck!it would be nice to speak to someone! #poorcustomerservice #Brexit

[Iberia_en @Iberia_en]

@Dan_c_Reed Hi Dan, we are not able to say anything different from here. Kind regards.

[Dan Reed @Dan_c_Reed]

No reply @British_Airways and @Iberia_en. So what’s next? https://t.co/3uLQ27Txgy

[Dan Reed @Dan_c_Reed]

So @Iberia_en today I have spent another hour of my time trying to make a claim for compensation that I am due for BA0520 and IB406. Let’s see if you can lie for this one. No it was not an air traffic incident as you previously stated. https://t.co/gQdaEKyLEz @British_Airways

[Dan Reed @Dan_c_Reed]

Completely agree @Cooperbear nothing but excuses from @British_Airways and @Iberia_en after a cancelled flight 2 years ago.

[Dan Reed @Dan_c_Reed]

Hello @Iberia_en I’ve pm’d you on numerous occasions, please reply. It seems that you really do not want to pay the compensation my family is entitled to. It was only 27 months ago!!!! #poorcustomerservice #iberia #letdown #CAA #civilairauthority

[Dan Reed @Dan_c_Reed]

Probably not going to pay compensation for this @British_Airways @Iberia_en https://t.co/v5U77cj0gq

[Dan Reed @Dan_c_Reed]

And still nothing @Iberia_en. Obviously your partnership with @British_Airways is strong. #poorcustomerservice #Rude #compensation https://t.co/fU7N10T2WG

[Dan Reed @Dan_c_Reed]

https://t.co/jScBwak7zz @Iberia_en @British_Airways

[Dan Reed @Dan_c_Reed]

Still nothing to say @Iberia_en

[Dan Reed @Dan_c_Reed]

@British_Airways @Iberia_en @skycopcom @Iberia_en have gone quiet??!!! #takeresponsibility #poorcustomerservice #disgrace #neverbookingiberiaagain #neverbookingBAagain

[Dan Reed @Dan_c_Reed]

@Iberia_en making it very difficult to make a claim for a delayed flight. Anyone have any numbers or address I could use. #badcustomerservice

[Dan Reed @Dan_c_Reed]

@British_Airways Yes, yes! And @Iberia_en blamed an air traffic problem, when actually it was @British_Airways problem. See tweet for the @skycopcom response. WHO SHOULD PAY THE COMPENSATION?