Dani Prentice

Early Days Centre/Reception, Custodial Manager, HMP Thameside, Serco.
MSt Penology - the University of Cambridge @Cambridge_Uni @MstPenology

[Kelz @Kelly3francis]

BOOHOO HAVE STOLEN MY MONEY!!!! @boohoo @boohooMAN Guessing your financial crisis means you need to steal money from customers and hold it to ransom promising goods you have no intention of delivering?
#boohoostolemymoney #boohoo #boohooman #boohoocustomerservice pt3

[Kelz @Kelly3francis]

BOOHOO HAVE STOLEN MY MONEY!!!! @boohoo @boohooMAN Guessing your financial crisis means you need to steal money from customers and hold it to ransom promising goods you have no intention of delivering?
#boohoostolemymoney #boohoo #boohooman #boohoocustomerservice pt2

[Kelz @Kelly3francis]

BOOHOO HAVE STOLEN MY MONEY!!!! @boohoo @boohooMAN Guessing your financial crisis means you need to steal money from customers and hold it to ransom promising goods you have no intention of delivering?
#boohoostolemymoney #boohoo #boohooman #boohoocustomerservice

[Dani Prentice @DaniPrentice]

Give us a real explanation!#boohoo #boohooman #boohoocustomerservice #boohoomanagement

[Dani Prentice @DaniPrentice]

@boohoo @boohooMAN sort your shit out!
My Wife has waited well over a week for a next day delivery parcel worth over £300 that hasn’t even left your depot yet and yet you keep trying to blame Evri with your generic answers rather than an Taylor give us a straight answer.

[Dani Prentice @DaniPrentice]

That pregnant women have growing boobs as well as a growing bump but that is for another day.
My wife just wants her package and rightly so a refund on the money she paid for next day delivery.
I think someone should do the decent thing and actually make contact with us and

[Kelz @Kelly3francis]

Can actually ring them and speak to a person because that way they have to give you an answer!

Do not use Boohoo!!!

#boohoo #boohooman #boohoouk #customerservice #boohoocustomerservice #boycottboohoo #boohoomanagers

[Kelz @Kelly3francis]

I ordered this for a wedding that at this rate I will be attending in a tracksuit. Needless to say the tracksuit will not be from Boohoo. I just want my order!!!
As such I am going to post all of the messages from their god awful customer service text line because god forbid you

[Kelz @Kelly3francis]

@boohoo @boohooMAN I’m disgusted! It’s been 8 days since I ordered my next day delivery parcel from Boohoo and it still hasn’t even left the warehouse! The customer service is shocking just generic answers and zero accountability, could literally be talking to a computer.

[Roger Federer @rogerfederer]

To my tennis family and beyond,

With Love,
Roger

[AnotherMetPC @AnotherMetPC]

Tonight as I was on duty, I heard the following circulation over the radio “All units standby, London Bridge has fallen down, London Bridge has fallen down. Standby for further direction, Met control out.” Made me a bit emotional.

[Dani Prentice @DaniPrentice]

@HalifaxBank Hmmm still have no access to our own money 😕 so yeh funnily enough I AM STILL UNHAPPY!!!!
#halifaxstolemymoney #halifaxbank

[Dani Prentice @DaniPrentice]

Note to all @HalifaxBank customers this Christmas. Don't use your banks deposit machines you will never see your money again and the bank will refuse to help you, even if you have been a customer for 30+ years and they acknowledge blame #halifaxstolemymoney #halifaxbank

[Dani Prentice @DaniPrentice]

@HalifaxBank a branch that doesn't have a desk and only machines!

[Dani Prentice @DaniPrentice]

@HalifaxBank We are now having to send emails to the court to attempt to get our cheque reissued however there is no promise that this can happen as it is still in the wrong name. Halifax have said they have all the information required to process the cheque but we are at fault for going to

[Dani Prentice @DaniPrentice]

@HalifaxBank The complaints team are apparently issuing the final response letter now. No we were told of we still had the original cheque a branch with a desk would accept this however the bank have already destroyed our cheque and all we have is a photocopy attached to our letter. 1/2

[Dani Prentice @DaniPrentice]

@HalifaxBank Nope they sent us a photocopy of our cheque instead and told us they have destroyed it. Helpful considering they told us if we manged to find a bank with a desk they would be able to process this 🤔 We are now completely stuck with no access to our victim surcharge money!

[Dani Prentice @DaniPrentice]

@HalifaxBank I refuse to believe that this is the best response our bank can give. I am sure the "oh we understand" response would not be your reply if your bank were withholding your money through the fault of the bank not the customer #halifaxstolemymoney

[Dani Prentice @DaniPrentice]

@HalifaxBank how can you tell me that because I got married i can't have access to a cheque made out to my maiden name?? After 4 hours worth of phone calls to your "helplines" to be told I can't have my own money!! All because you have taken away the desks in your branches!

[Dani Prentice @DaniPrentice]

@HalifaxBank We raised a complaint and have just been told over the phone that your complaints team cannot rectify this issue. We are now at a loss as to where to go from this which is why I have now taken to social media as so far no one has helped us