@kudahelp_ng Why do you decieve people. A transfer of 319k was made to my wife's account and the money was withheld. She tried reaching out on the phone. She replied your email about the nature of her business. She reached out to [email protected]. your phone number won't never work
@kudahelp_ng Use @opay, Use @moniepointng . Please stay away from kuda no matter how attractive their U.I is. They are not credible. You have been warned
@kudahelp_ng She has not received your response. You claim to respond. The in-app chat people have left the app. This is why I believe this bank is a facade. The customers don't matter. If they did, it will be easy to reach out There is no way to reach you except for Twitter.
@kudahelp_ng Incase you are reading this to know if @kudahelp_ng attended to my issue. The truth is you should be very weary of the bank. The bank can seize your and give you replies like, please use the in-app chat. This is how they avoid resolving issues and postpone for years.
Nigerian banks are the most terrible institutions. The customers are always the last people you think of. You think of regulators, then you think of creditors, then don't forget shareholders, then staff and finally customers. It's a terrible thing. I should a YouTube video
@kudahelp_ng She has done that there was no reply. She should be chatting with you but she is not active on Twitter. I am. The lack of response made us drag our private issues to a public space like this
@joinkuda This happens because you don't respond to customers. We can only contact you via Twitter. You don't respond to chats, emails, your self support just gives basic answers, you have bots everywhere. What a bank.
@joinkuda A very terrible bank. You should market the truth, that you block accounts without prior notice, you claim to have channels for support, but they don't work, people can only contact you on Twitter, you are forced to reply because of branding, you use nice tones, but issue remain
@joinkuda Please I need help regarding my wife's account. Since you people don't have any active channels. People have to reply your tweets to get your attention. My wife's account was restricted, we followed your instructions via email. It is still restricted