@Bowflex@BowflexSupport Appreciate the quick response from the @Bowflex team here and via DM — now working directly with Saron in technical support on the warranty case. Will update this thread on how it resolves.
.@Bowflex Weeks in, three warranty parts shipped and still no working treadmill — still waiting on the motherboard. The motor arrived looking visibly used, nowhere near your warranty's "reconditioned to as-new" standard. Asking for a replacement or refund. DMs open.