Daniel Newton

Senior Expert - Circular Business Models at Zalando.

Sustainability professional, passionate about nature, travel and sport.

[Daniel Newton @DanielNewton39]

@EURO2024 @EURO2024 please can you help?! this is not acceptable as a customer experience. no explanation. no nothing.

[Daniel Newton @DanielNewton39]

@EURO2024 please can you help? I was just applying for my tickets and it shows the below screen. This happened after I accidentally got the puzzle wrong. No email to follow up. Please help! #EURO2024

[Daniel Newton @DanielNewton39]

when was the last time, if ever, that England had three different wicket keepers in a single test match? #bbccricket

[Daniel Newton @DanielNewton39]

@thewhitecompany where is my order? I paid nearly a tenner for next day delivery and 5 days later its not here and the tracking link says "Your parcel is on its way back to The White Company". Not very helpful

Order No: 777245417

[Daniel Newton @DanielNewton39]

Green top in Australia? Win the toss? Ok. Let's leave our best bowlers out and bat first? #bbccricket

[Daniel Newton @DanielNewton39]

@PriyaElan please review excellent response from @OnloanHQ @Fash_Rev regarding environmental impact of rental study. It makes me feel that your article was misleading and poor quality, particularly given #rental is part of a more circular fashion sector

https://t.co/i60cUqlunZ

[Daniel Newton @DanielNewton39]

@HMRCcustomers Apparently this happens frequently. What is going on? Can someone please contact me and actually help

[Daniel Newton @DanielNewton39]

@HMRCcustomers I have been trying to speak to someone at HMRC for over one month. It is impossible. I am looking to find out what has happened to my SEIS tax relief form I sent in months ago. Can someone help?

[Daniel Newton @DanielNewton39]

@HMRCcustomers after one hour I finally speak to someone and the call is disconnected from the HMRC side. What a waste of time

[Daniel Newton @DanielNewton39]

@HMRCcustomers Thanks Martin. On the phone now for just over an hour. Absolutely zero progress and zero information. Really disappointing.

[Daniel Newton @DanielNewton39]

@HMRCcustomers What is the best contact number for SEIS tax relief? It is not clear.

[Daniel Newton @DanielNewton39]

@PokerStars what is going on? My account has been frozen for one month. I have sent you confidential information, as requested, but not received any response. Explanation please? Not acceptable to handle people's money

[Daniel Newton @DanielNewton39]

@StarsSupport Thanks. I have sent this over in a DM. Look forward to hearing back.

[Daniel Newton @DanielNewton39]

@PokerStars my account has been frozen for no reason. No communication from your team whatsoever. I am UK based. Please can someone share what is going on?

[Daniel Newton @DanielNewton39]

@HMRCcustomers Great. Can I DM this handle to ask a specific question? Thanks

[Daniel Newton @DanielNewton39]

@advinvestor read your super article on investing in the non-meat future. I have been trying to find a broker to invest in @EatBeyondGlobal for weeks with no luck. Even Interactive Brokers only allows sell positions. Can you share any guidance on how to invest?

[Daniel Newton @DanielNewton39]

@thewhitecompany 10 days ago I placed an order and paid £8 for next day delivery. Today? No package. No response from customer service. Online chat service said they "couldn't provide further details, but the order has been placed." Not acceptable. Any support welcome.

[Daniel Newton @DanielNewton39]

@IBKR waiting on your customer line for >1 hour. waiting for a Customer Service Rep for >1 hour. the one security i wanted to trade on your platform is a "close-only" trade. What is going on? Need more info please

[Daniel Newton @DanielNewton39]

@HLInvest I have called. I waited for an hour (again) and then it cut off. Not acceptable.

[Hargreaves Lansdown @HLInvest]

@DanielNewton39 We’re working to resolve the issues with trades made yesterday and rectify account balances. If you’re having difficulties trading today please call our dealing desk.

[Daniel Newton @DanielNewton39]

@HLInvest when will these issues be resolved? I am in a similar position to Josh, unable to invest additional money due to a duplicate trade. I expect a full explanation, removal of duplicate purchases and refund for the fees we pay to get this supposedly high-end service.

[Hargreaves Lansdown @HLInvest]

@JJCas Hi Josh, I'm sorry to hear that. We’re working to resolve the issues with trades made yesterday. I can appreciate your frustration. If you'd like to make a formal complaint about the issues you faced yesterday you can do so here: https://t.co/5xqZF0dqDp Thanks, Sarah