Danielle Furfaro

Journalist, musician, writer, traveler

[Danielle Furfaro @DanielleFurfaro]

@southwestair proving itself to be as bad as Frontier. I was on hold with them for an hour yesterday to ask for receipts to send to Frontier, and they instead sent emails that were completely incorrect and don’t show any dollar amounts. Why, Southwest?!

[Danielle Furfaro @DanielleFurfaro]

@FrontierCare After asking me to DM privately, Frontier has shown that they are unwilling to help. They gave me completely different info than their phone team and now won’t reply. The sham continues.

[Danielle Furfaro @DanielleFurfaro]

@flyfrontier cancelled my flight, asked me to rebook on another airline, said they would reimburse, and now they’re saying they don’t have my case number. They owe me $800! This airline is a scam!

[Danielle Furfaro @DanielleFurfaro]

@ChaseSupport Please read the message you replied to again. I’m traveling internationally and don’t have phone service. Just WiFi. Why is Chase is lacking in 21st century communication methods?

[Danielle Furfaro @DanielleFurfaro]

@ChaseSupport Your website only allows fraud reports from a desktop?! What kind of service is that? Your customer base is mobile.

[Danielle Furfaro @DanielleFurfaro]

@AskCapitalOne I sent this tweet and a direct message nearly an hour ago but no response yet. It’s during your stated business hours. Why no response?

[Danielle Furfaro @DanielleFurfaro]

@AskCapitalOne Traveling internationally and just received notice of many fraudulent charges. How do I reach someone at CapOne without a phone? WhatsApp? Chat service? You should have something.

[Danielle Furfaro @DanielleFurfaro]

@kiwicom247 I just sent another direct message. Please reply as soon as you can with a solution. Thank you.

[Danielle Furfaro @DanielleFurfaro]

@kiwicom247 twice today we booked thru u only to have booking canceled and then those flights SOLD OUT! Why? This is not okay. Please help us.

[Danielle Furfaro @DanielleFurfaro]

@stevek8n9 It's Danielle at the NYPost. Can you please give me a call as soon as you can at 212-930-8510? Thanks!

[Danielle Furfaro @DanielleFurfaro]

@Darius_DK Hi Darius. It's Danielle at the NYPost. Please give me a call at 212-930-8510. Thanks!

[Danielle Furfaro @DanielleFurfaro]

@PatrickTsang17 I'm a reporter at the NYPost, and I would like to talk to you about what you found. Please call me as soon as you can at 212-930-8510. Thanks!

[Danielle Furfaro @DanielleFurfaro]

“We have to make sure that we as a city don’t support a plan where we give the state check where we have no control” -CM Rodriguez on CP

[Danielle Furfaro @DanielleFurfaro]

“We should have all of our stations accessible, and it would have been best to do so while everything was torn down,” says Constanides.

[Danielle Furfaro @DanielleFurfaro]

CM Constantides chastises the MTA budget people for not knowing answers to so many questions.

[Danielle Furfaro @DanielleFurfaro]

CM Cabrera said he opposes congestion pricing because he fears streets in the lower Bronx and Upper Manhattan will be flooded with cars.

[Danielle Furfaro @DanielleFurfaro]

CM Miller says he opposes congestion pricing because “there is no comprehensive plan” to service transit desert neighborhoods like his.

[Danielle Furfaro @DanielleFurfaro]

MTA budget officials reiterate that they are not canceling the Access-A-Ride e-hail program.

[Danielle Furfaro @DanielleFurfaro]

@ReelTalker I'm writing right now for the web. Can you take a minute to call me?