At least 6 major Internet outages in under 2 weeks. Appalling treatment by your "support staff". I'd like a complaint sent to the CEO Allison Kirkby please.
@btbusinesscare
@O2 I accuse you of fraudulently creating an account in my name without my knowledge or authorisation in order to extort money from an innocent victim. I urge you to contact me by phone if you want me to stop the Police action I've taken.
@O2 Now 2 weeks since I complained and reported the fraud you carried out against me, yet no response from you. Following my Action Fraud report the Met Police have arranged to interview me on Monday. I do hope u start taking this seriously now!
@didabrera@O2 Just to inform anyone viewing this thread, I've sent the DM to O2 as requested and they've not bothered responding.
To all potential customers of O2, please note this is the kind of service you can expect from this appalling company!
@O2 Can you confirm you will fully compensate me for all loses I incur if you damage my credit score, due to you failing to close down an account you fraudulently set up in my name?
This may run into the £1,000s if you stop me renewing my mortgage deal.
@O2 For almost a week I've tried DMs, making several complaints & a fraud report, sent emails, been sent down dead end phone lines. Been promised call backs within 24 hours, yet nothing has been done.
I want a competent person with authority, in the UK to call me urgently!
@MarkEvansO2 The O2 community forums are littered with similar stories, where O2 have taken 9 months to resolve, stopped people getting mortgages and ruined lives.
I would just like to know - are you proud of your company?
@MarkEvansO2 Hi Mark. You may wish to know that your company has set up a fraudulent account in my name and are threatening to damage my credit file (along with my life) and set debt collectors on me. Spent 2 hours speaking to appalling customer service staff and getting nowhere.
@O2 You have setup a fraudulent account in my name. Wasted 90 mins on your useless customer service. Please call me urgently to resolve. I will be seeking compensation for my time and any damage caused.
@btbusinesscare Appalling Business Internet service - 3 major outages in around 4 months. Please contact me so I can cancel my contract, because you are failing to provide the service.
One of your area managers is effectively telling me to get lost. @SixtUK is this how you treat your customers and aim to win new business?
Please have a representative from your Customer Service team call me urgently to discuss this matter, which has still not been resolved.
@Tesco Unfortunately after several messages fobbing me off, you have failed to apologise for the treatment I received from your staff and failed to deal with my complaint to any satisfactory degree. #Tesco clearly hold contempt for those annoying people known as 'customers'.
Appalling service and abuse from "Tracey the checkout manager" @Tesco Purley store, CR8. I'd like to log a complaint. What's the best way to do this please?
@goodkingjon@SarsonsUK Just tweeted them the exact same thing before seeing your message. I nearly severed a finger last night when the glass at the top of the bottle broke as I tried to get the lid off! Seems like they want us to keep buying smaller more costly bottles...🤔
Hi @SarsonsUK, why are the plastic tops of your vinegar bottles virtually welded on (rather than screw top) so they can't be removed for refill from a larger container? Not very environmentally friendly is it?
This is my Dad; he died at 3:50 pm today. I was with him to the very end. Another victim of being let down by the National Health Service in England. He had to pay privately to find out his back pain was indeed Stage Four Lung Cancer after months of pain.
Sleep well, Dad. ❤️❤️❤️