Hi @Google, my fatherโs Gmail account was compromised and used in a financial fraud (Amex). We need help reviewing account activity and restoring deleted emails. FIR filed. Reached out via support email but havenโt received a response yet.
@Google@Google Thanks for the response. He can access the account now, but there was suspicious activity on 10 Dec. We suspect unauthorized accessโOTP emails used to change the bank email are missing. Request help reviewing login activity and confirming if any hacking occurred.
@Kenu73@DealsDhamaka@imYadav31@iSatishAgarwal@ankurmittal He received an email but didnโt realize his Amex email and password had been changed. He didnt recieve any otp for it. When he tried to open the Amex app, it showed incorrect details and just 30 minutes later, multiple transactions had already gone through without any OTP.
@Kenu73@DealsDhamaka@imYadav31@iSatishAgarwal@ankurmittal My father applied for a DBS credit card. During the vKYC call they asked him to screenshare, show his ID and an existing card for card-to-card limit. He showed his Amex but felt something was off and ended the call.