BIBHUPADARABINDA DASH (Executive engineer TPCODL)

[BIBHUPADARABINDA DASH (Executive engineer TPCODL) @DashTpcodl]

@NexaExperience
@Maruti_Corp

Dear Maruti Suzuki Customer Support Team,
I am writing to formally lodge a complaint and a claim for compensation regarding a serious accident involving my vehicle, Maruti Suzuki XL6 SMART AT ZETA, registration number OD05BA0437, which occurred on 25/12/2025.
The accident was caused by a sudden burst of the front Right tyre while I was traveling at a moderate speed of approximately 60 km/hr on NH near Pal lahada Odisha. It is important to note that the vehicle has completed a total running of only 39,000 kms. Given this relatively low mileage, a catastrophic failure of the tyre is unexpected and suggests a potential manufacturing defect or a failure in the quality standards of the original equipment.
As a result of the tyre burst, I lost control of the vehicle, leading to significant accidental damage to the whole vehicle ( all 4 tyres with Rims, axel front bumper etc). This incident posed a severe safety risk to me and my whole family members.Also the airbags not opened inspite of this major accident.
Claim Details:
Vehicle Model: XL6 SMART HYBRID AT ZETA
Odometer Reading: 39000
Date of Incident: 25/12/2025
Dealer Name: JYOTE MOTORS BHUBANESWAR ODISHA
I request Maruti Suzuki to investigate this incident thoroughly and provide full compensation for the repair costs of the accidental damage. A sudden burst at 39000 km warrants a special review as a safety-related failure.
I have attached photographs of the damaged vehicle and the burst tyre for your reference. I have also reached out to the authorized service center at JYOTE MOTORS PURI BYPASS BHUBANESWAR ODISHA for an initial damage assessment.
I look forward to a prompt resolution. You can reach me at 9437086460 / 7008312516 or via this email address.
Myself Bonafide customer of Maruti Suzuki. Using Maruti suzuki cars since 2014..Waiting for a positive immediate reply with necessary action please.

Regards,

Bibhupadarabinda Dash

[BIBHUPADARABINDA DASH (Executive engineer TPCODL) @DashTpcodl]

Dear Maruti Suzuki Customer Support Team,
I am writing to formally lodge a complaint and a claim for compensation regarding a serious accident involving my vehicle, Maruti Suzuki XL6 SMART AT ZETA, registration number OD05BA0437, which occurred on 25/12/2025.
The accident was caused by a sudden burst of the front Right tyre while I was traveling at a moderate speed of approximately 60 km/hr on NH near Pal lahada Odisha. It is important to note that the vehicle has completed a total running of only 39,000 kms. Given this relatively low mileage, a catastrophic failure of the tyre is unexpected and suggests a potential manufacturing defect or a failure in the quality standards of the original equipment.
As a result of the tyre burst, I lost control of the vehicle, leading to significant accidental damage to the whole vehicle ( all 4 tyres with Rims, axel front bumper etc). This incident posed a severe safety risk to me and my whole family members.Also the airbags not opened inspite of this major accident. 
Claim Details:
Vehicle Model: XL6 SMART HYBRID AT ZETA
Odometer Reading: 39000km
Date of Incident: 25/12/2025
Dealer Name: JYOTE MOTORS BHUBANESWAR ODISHA

I request Maruti Suzuki to investigate this incident thoroughly and provide full compensation for the repair costs of the accidental damage. While I understand that standard warranties often exclude "wear and tear" on tyres, a sudden burst at 39000 km warrants a special review as a safety-related failure.

I have attached photographs of the damaged vehicle and the burst tyre for your reference. I have also reached out to the authorized service center at JYOTE MOTORS PURI BYPASS BHUBANESWAR ODISHA for an initial damage assessment.

I look forward to a prompt resolution. You can reach me at 9437086460 / 7008312516 or via this email address.

Myself Bonafide customer of Maruti Suzuki. Using Maruti suzuki cars since 2014..Waiting for a positive immediate reply with necessary action please. 
Regards,
Bibhupadarabinda Dash

[BIBHUPADARABINDA DASH (Executive engineer TPCODL) @DashTpcodl]

39000km runned front tyre of Maruti XL6 bursted while running causing deadly severe accident... Who will compnsate for the financial & mental loss / stress of me as well my family

[BIBHUPADARABINDA DASH (Executive engineer TPCODL) @DashTpcodl]

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[CESCO ENGINEER'S SERVICE ASSOCIATION @CescoService]

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[BIBHUPADARABINDA DASH (Executive engineer TPCODL) @DashTpcodl]

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[CESCO ENGINEER'S SERVICE ASSOCIATION @CescoService]

CESA members have a delightful meeting today with Hon'ble Chief Minister of Odisha Sri Mohan Charan Majhi Sir. Congratulated him & conveyed best wishes🙏🙏. @MohanMOdisha @CMO_Odisha @EnergyOdisha @TPCentralOdisha