DataViz, Inc.

Developer of the iOS, Android, Mac & Windows productivity apps including DailyBalance, Docs To Go and Passwords Plus.

[DataViz, Inc. @DataVizInc]

Haven’t tweeted in quite some time but wanted to let everyone know we’re still here! We’ve been working hard on a new app that we think fits in well with our other productivity apps. It’s been in the works for a while now and we’re getting ready to roll it out! Stay tuned.

[DataViz, Inc. @DataVizInc]

@sgforster There’s an update coming that will remove ads for anyone who has paid. We’ll get it out asap. Sorry for the inconvenience.

[DataViz, Inc. @DataVizInc]

@sgforster Hi Stephen, the ad removal was for 1 year (see the last bullet in the screenshot you sent)

[DataViz, Inc. @DataVizInc]

@chanchan_miroy Each OS is a separate purchase. We try to keep the prices low for each one, so you only need to pay for the ones you need.

[DataViz, Inc. @DataVizInc]

@chanchan_miroy We don’t have a version for Windows phone. Sorry.

[DataViz, Inc. @DataVizInc]

@chanchan_miroy There’s a link at the bottom of this page to purchase the Windows laptop version. http://t.co/p7gdrrfKMp

[DataViz, Inc. @DataVizInc]

@ToonDoctor There should be a ‘redeem purchases’ button in the store tab. Tapping that should do a check for your purchase and remove ads

[DataViz, Inc. @DataVizInc]

@ToonDoctor Ads do not appear for customers who have paid. Sounds like it doesn’t recognize your purchase.

[DataViz, Inc. @DataVizInc]

@jamiemac202 Hmm, those emails should be very quick to deliver. Did you check your spam?

[DataViz, Inc. @DataVizInc]

@Wellington_Diaz The key just unlocks features in the main app.

[DataViz, Inc. @DataVizInc]

@Wellington_Diaz Are you able to open the other application you downloaded (not the key, the other one)?

[DataViz, Inc. @DataVizInc]

@troyshurte That’s strange. I would contact our support team. They’re better equipped to help: http://t.co/nk1SCyKcIT

[DataViz, Inc. @DataVizInc]

@troyshurte you should be able to delete it by swiping left on the file name, just like you would to delete an email or text message

[DataViz, Inc. @DataVizInc]

@troyshurte delete it from where? Is the file on your phone or desktop?

[DataViz, Inc. @DataVizInc]

@rjayako Hey Ryan. Are you referring to Passwords Plus? At what point are you seeing this error?

[DataViz, Inc. @DataVizInc]

@jonhunnings Thanks for the feedback! Image support would be a great add. I’ll pass this along to our engineering/prod management teams.

[DataViz, Inc. @DataVizInc]

#BlackFriday is still a few days away, but our sale already started. Docs To Go (iOS) is 40% off until Dec 2nd! https://t.co/pqbcl7BbH0

[DataViz, Inc. @DataVizInc]

#DTGiPhone6 http://t.co/eBXrjDifyD

[DataViz, Inc. @DataVizInc]

@SamJPayne14 Sam, I would submit this issue to our support team: http://t.co/mQ2NzKbeey They’ll be better equipped to hep you. Thanks.

[DataViz, Inc. @DataVizInc]

@ComixMon Sorry for the delay! We just submitted an update to the app store that should fix this. Should be available in a few days.