Datamart Inc.

Datamart -- Proud provider of @ShoreTel, @LifeSizehd, @Mitel @RingCentral, @Nextiva, @CatoNetworks

[Datamart Inc. @DatamartMA]

The conversation around agentic AI is shifting from whether companies will adopt it to what those systems are built on. One perspective gaining traction is using voice as a core intelligence layer, turning conversations into real-time insight and action... https://t.co/gKFXRNOpWD

[Datamart Inc. @DatamartMA]

Growing by 10 new locations a year is impressive. Keeping your contact center from breaking under that pressure is a different challenge. That’s what The Escape Game was navigating before moving to RingCentral's AI-powered contact center, RingCX. After... https://t.co/fwCh2jpOn5

[Datamart Inc. @DatamartMA]

Growing by 10 new locations a year is impressive. Keeping your contact center from breaking under that pressure is a different challenge. That’s what The Escape Game was navigating before moving to RingCentral's AI-powered contact center, RingCX. After... https://t.co/oDgtQZoCLe

[Datamart Inc. @DatamartMA]

Gate6 integrated RingCentral RingEX into ServiceNow, leveraging automated logging to eliminate context switching and improve call center performance for its clients. Read the success story. https://t.co/bu8rWBU3ZS

[Datamart Inc. @DatamartMA]

Loyally was getting fewer than 2 new customers a month. Now it's 5 every week, and recurring revenue is up 400%. How did they do it? They built their CTI integrations on RingCentral App Connect, listed them in the App Gallery, and turned a visibility... https://t.co/r4DeblC4Fk

[Datamart Inc. @DatamartMA]

AI spend is up. ROI? Not so much. Only 1 in 5 AI investments pay off, per @Gartner. @RingCentral President and COO Kira Makagon breaks down what actually drives results: better use cases + continuous experimentation, via @Forbes. https://t.co/BEMNj2tAdd

[Datamart Inc. @DatamartMA]

Contact center leaders know the struggle. When you can only manually review 12 calls a month, most of your team's performance is invisible. That was the reality for Brothers Services Company before RingCentral RingCX and AI Quality Management... https://t.co/Rp609zFlcm

[Datamart Inc. @DatamartMA]

RingCentral just dropped 6 new innovations designed to make every customer interaction smarter, faster, and more connected. From branded messaging to expanded global SMS, new AIR updates, and Microsoft Teams workflows your team already uses, RingCentral... https://t.co/GnmxQsDxLt

[Datamart Inc. @DatamartMA]

A new arena for the Detroit Pistons called for a new approach to communications. Their VP of IT shares how the team used RingCentral’s cloud phone system and AI-powered contact center to simplify operations, gain better insights, and improve the... https://t.co/9ahOVrGKBy

[Datamart Inc. @DatamartMA]

What AI buyers should look for when every AI story sounds alike https://t.co/NxrIRdLQzw

[Datamart Inc. @DatamartMA]

RingCentral AIR Pro automates CX with agentic agents | TechTarget https://t.co/8aaRsT68oW

[Datamart Inc. @DatamartMA]

Some of the biggest growth moments come from saying yes before you have it all figured out. Not because you’re fully prepared, but because you’re willing to learn, ask questions, and figure it out along the way. That’s where real progress happens.... https://t.co/5vT1sKgn7N

[Datamart Inc. @DatamartMA]

The CCaaS market is getting more dynamic, with AI opening up new ways for businesses to do more with every customer interaction. John Finch, RingCentral’s Global VP of Product Marketing, recently shared his perspective with No Jitter on why intelligent... https://t.co/0D5Etgei3u

[Datamart Inc. @DatamartMA]

"CX and EX are no longer two different priorities. In a sense, they are two sides of the same coin," says Kira Makagon, @RingCentral President & COO. Kira explains how AI is breaking down the barriers between customer and employee experience. Read more... https://t.co/1zhwIAQC3x

[Datamart Inc. @DatamartMA]

The move to Agentic AI is accelerating. But success starts with asking the right questions. RingCentral's John Finch shares what enterprises should consider as they begin adopting AI agents and how to approach the journey with real business impact in... https://t.co/ihIKu0xtsw

[Datamart Inc. @DatamartMA]

While agentic AI can do a lot, there still needs to be a human in the loop to ensure everything is done correctly. RingCentral's VP of Product Marketing, John Finch, shares how AI and human agents can work together. More in this No Jitter article. https://t.co/2zWSyzuHuK

[Datamart Inc. @DatamartMA]

Really enjoyed this interview with @RingCentral's Joe Fahrner. One of the most interesting takeaways is how AI in communications is evolving from simple automation to AI that can understand intent and execute work during a conversation. From AIR to AVA... https://t.co/XzKELV7IyU

[Datamart Inc. @DatamartMA]

Communications are emerging as a real growth engine for the enterprise, and AI is playing a big role in that shift. Analyst Sheila McGee-Smith touches on this in a recent No Jitter article about AIR Pro, RingCentral’s voice-first agentic AI platform. More. https://t.co/xvXKHspswN

[Datamart Inc. @DatamartMA]

CXToday highlights @RingCentral’s OpenAI integration and the broader shift happening in CX. The focus is on real-time guidance and coaching during live calls and what that means for agent performance. Learn more. https://t.co/jgbXq4NSMQ

[Datamart Inc. @DatamartMA]

Most AI gives you data. RingCX gives you results. RingCentral has now integrated AVA, its AI Virtual Assistant, into RingCX to ensure every customer interaction is seamless, intelligent, and impactful. See how RingCentral’s Agentic Voice AI capabilities... https://t.co/DNQb9INZSg